Senior Training Specialist

Rehlko • Glendale, WI

23h • $76,050 - $96,050 • Hybrid

About The Position

We’re looking for a skilled trainer with hands-on technical expertise to join our team. In this role, you’ll deliver training to technicians, develop curriculum and documentation, and support the rollout of new generator products. This position blends classroom instruction, technical writing, and collaboration with internal teams. This position follows a hybrid work model based out of our Glendale, Wisconsin office.

Requirements

• A bachelor's or associate degree is preferred
• 3 years of field technician experience in HVAC, automotive, generator, or similar trade, or a mix of technician and training experience
• Hands-on experience with residential generator systems (installation or maintenance)
• Strong communication skills with a natural ability to teach and support others
• Experience delivering virtual training and using tools like Zoom or Teams
• Familiarity with learning management systems and content authoring tools is a plus
• Comfortable working independently and managing external relationships
• Organized, detail-oriented, and able to adapt to shifting priorities
• Ability to design testing plans and training content
• Applicants must be authorized to work in the US without requiring sponsorship now or in the future.

Responsibilities

• Deliver instructor-led training (in-person and virtual) on installation, commissioning, and servicing of home standby generators
• Develop and deliver technical curriculum in both classroom and hands-on settings
• Provide technical instruction at our training center and at customer sites as needed
• Collaborate with curriculum developers to create, update, and improve service training materials
• Ensure partners are confident and capable in applying service best practices
• Provide field feedback and insights to improve training quality and product usability
• Maintain up-to-date knowledge of current products, service bulletins, and technical procedures
• Support special projects and training initiatives as assigned

Benefits

• Competitive compensation and benefits
• Work-life flexibility
• Recognition and rewards
• Development and career opportunities
• A safe and inclusive workplace

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree