Senior Training Specialist - Field Operations

Infinity Marvin • Eagan, MN

39d • $85,000 - $95,000

About The Position

Infinity Replacement is our dedicated replacement window and door business where we bring Marvin’s legacy of quality directly to homeowners. Through a direct-to-consumer model, we deliver premium fiberglass products, personalized in-home consultations, and professional installation—making the window replacement process simple, seamless, and satisfying.
At Infinity Replacement, we believe the customer experience should reflect the same excellence as the Marvin product and brand. Our Field Trainer plays a vital role in making this happen by delivering hands-on training to new operations team members. You’ll help them master their craft, take pride in their work, and ultimately create exceptional experiences for our customers.

Requirements

• Experience designing and delivering engaging training programs, with strong communication and organizational skills.
• Deep understanding of inventory processes, construction methods, and installation techniques, including hands-on experience installing and servicing high-quality windows and doors.
• High school diploma required; college degree preferred.
• Valid driver’s license and clean driving record
• Ability to lift 40 lbs, stand for extended periods, and climb ladders or stairs.
• Must be willing to travel up to 80% of the time.

Nice To Haves

• General Contractor experience is a plus.

Responsibilities

• Lead in-person training for new hires across operations roles—Project Managers, Warehouse, and Installation teams.
• Teach core job duties, company standard operating procedures, and technical systems navigation.
• Develop and refine training materials based on feedback and performance metrics, and collaborate with the Operations team to keep SOPs current.
• Serve as the subject matter expert on Infinity Windows and provide occasional service support in the field.
• Conduct post-training follow-ups through evaluations and field audits to ensure successful application of skills.
• Travel nationwide up to 80% to train, evaluate, and support the Operations team.

Benefits

• $300 annual wellbeing account to spend on what helps you feel happy + healthy
• Better Living Day! (a paid day off to go have some fun)
• Annual profit sharing – recognizing everyone’s contribution to Marvin’s success
• Giving at Marvin – participate in organized volunteer opportunities
• Brighter Days Fund – financial support from your colleagues and the Marvin family during personal hardships
• health insurance
• paid holidays
• paid parental leave
• a 401(k) retirement savings match

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED