Senior Teller

Fremont Bank•San Leandro, CA

41d•$22 - $27

About The Position

Fremont Bank - one of the Bay Area's most respected and long-standing financial institutions - is seeking a strategic, hands-on professional to join and help advance our Retail Banking team. This is a high-impact opportunity to contribute to the success of a mission-driven organization committed to excellence, community service, and strong client relationships. If you're energized by purpose-driven work, collaboration, and delivering meaningful results, we'd love to connect. Why Fremont Bank? Founded in 1964, Fremont Bank is one of the oldest independently owned banks in the Bay Area and has been consistently recognized as a Top Workplace for the past 15 consecutive years. Our foundation is built on relationships - with our clients, our associates, and our communities. We offer: A people-first culture grounded in inclusion and excellence Deep community involvement and local reinvestment A mission-driven workplace where values and performance go hand in hand The Fremont Bank Way Full-Service Banking with comprehensive financial solutions, advanced technology, and exceptional service No-Compromise Approach - we help clients get to "yes" Core Values: o Go above and beyond for clients o Foster a supportive and empowering environment for associates o Deeply invest in the well-being of our local community Position Overview Under the direction of branch management, the Senior Teller will perform a variety of duties related to all phases of cash handling, customer service, product knowledge, sales and telemarketing. The Senior Teller will ensure client satisfaction by practicing, following, and implementing Fremont Bank's customer service standards.

Requirements

Minimum of 1 year of banking experience
Previous cash handling experience
Sales and customer service experience in a customer facing environment
Willingness to performing telemarketing duties as assigned
Excellent verbal and written communication skills
A professional appearance is required
Experience working in a Windows-based computer environment, working knowledge of Microsoft Office
High School Diploma or GED required

Nice To Haves

Some college is preferred

Responsibilities

Sell and/or refer Fremont Bank products and services to current and prospective clients
Ensure client satisfaction by practicing, following, and implementing Fremont Bank service standards
Explain bank policies and procedures
Explain, promote, sell and or refer Fremont Bank products and services to current and prospective clients
Meet assigned monthly sales and referral goals
Conduct telemarketing and follow-up sales duties when assigned by management
Understand and be able to accurately communicate deposit products
Follow bank policies and procedures as directed by management
Reconcile cash and all other transactions each day
Responsible for compliance with applicable Federal Regulations
Accountable for performing all operational duties with accuracy, attention to detail and proper cash handing habits
Stay informed of job related issues, bank promotions, changes in products, services, policies or procedures; actively participate in industry related seminars and training classes
Accountable for staying current on business-related activities in other areas of the Bank
Maintain a flexible schedule
Perform other duties and projects as assigned