Senior Technology Specialist

Ricoh • Philadelphia, PA

22h • $80,000 - $90,000

About The Position

Responsible for retaining and expanding sales revenue within an assigned account
base while driving new market share growth in the Federal vertical.

Requirements

• Bachelor’s degree or equivalent related experience.
• Minimum of five (5) years of successful business-to-business sales experience, including at least two (2) years selling to Federal Department of Defense and Civilian organizations.
• In-depth knowledge of sales methodologies and processes within a matrixed environment, particularly supporting Federal Department of Defense and Civilian organizations.
• Strong negotiation, written, verbal, and presentation skills.
• Excellent interpersonal, time management, and self-motivation capabilities.
• Demonstrated business acumen and leadership skills.
• Proven ability to collaborate with or lead cross-functional teams to develop and execute account strategies.
• Strong knowledge of industry products and services.
• Ability to build and maintain key relationships across departments and lines of business to support account success.
• Analytical skills to interpret complex data from multiple sources and translate insights into actionable solutions.
• Proficiency with standard computer applications, including Microsoft Office Suite.

Responsibilities

• Provide product and solution information to customers within an assigned territory. Assess customer business communication needs, conduct analyses, and develop benchmark demonstrations, proposals, and value propositions that exceed customer requirements using a consultative sales approach with Federal Department of Defense and Civilian organizations.
• Organize and manage post-sale delivery and implementation of Ricoh solutions at customer locations. Serve as the primary point of contact for all sales-related documentation.
• Proactively identify and develop new customer opportunities by reviewing leads, participating in customer business planning, and delivering solution proposals aligned with sales management direction.
• Engage in strategic account planning; proactively identify, assess, and develop action plans for at-risk customers.
• Meet or exceed established revenue and gross profit targets.
• Coordinate cross-functional sales activities and manage team processes to ensure successful account execution.
• Promote Ricoh products and represent the company during off-site customer meetings and events.
• Maintain accurate and detailed records of account activity within the sales database.
• Identify and engage key contacts within assigned accounts through strategic outreach and relationship-building activities.
• Serve as the primary initial point of contact for customers.
• Perform additional duties as assigned.

Benefits

• Choose from a broad selection of medical, dental, life, and disability insurance options.
• Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
• Augment your education with team member tuition assistance programs.
• Enjoy paid vacation time and paid holidays annually
• Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 251-500 employees