Senior Technology Specialist

Ricoh Americas Holdings • Exton, PA

7d • $80,000 - $90,000

About The Position

Responsible for retaining and expanding sales revenue within an assigned account base while driving new market share growth in the Federal vertical.

Requirements

• Bachelor’s degree or equivalent related experience.
• Minimum of five (5) years of successful business-to-business sales experience, including at least two (2) years selling to Federal Department of Defense and Civilian organizations.
• In-depth knowledge of sales methodologies and processes within a matrixed environment, particularly supporting Federal Department of Defense and Civilian organizations.
• Strong negotiation, written, verbal, and presentation skills.
• Excellent interpersonal, time management, and self-motivation capabilities.
• Demonstrated business acumen and leadership skills.
• Proven ability to collaborate with or lead cross-functional teams to develop and execute account strategies.
• Strong knowledge of industry products and services.
• Ability to build and maintain key relationships across departments and lines of business to support account success.
• Analytical skills to interpret complex data from multiple sources and translate insights into actionable solutions.
• Proficiency with standard computer applications, including Microsoft Office Suite.

Responsibilities

• Provide product and solution information to customers within an assigned territory.
• Assess customer business communication needs, conduct analyses, and develop benchmark demonstrations, proposals, and value propositions that exceed customer requirements using a consultative sales approach with Federal Department of Defense and Civilian organizations.
• Organize and manage post-sale delivery and implementation of Ricoh solutions at customer locations.
• Serve as the primary point of contact for all sales-related documentation.
• Proactively identify and develop new customer opportunities by reviewing leads, participating in customer business planning, and delivering solution proposals aligned with sales management direction.
• Engage in strategic account planning; proactively identify, assess, and develop action plans for at-risk customers.
• Meet or exceed established revenue and gross profit targets.
• Coordinate cross-functional sales activities and manage team processes to ensure successful account execution.
• Promote Ricoh products and represent the company during off-site customer meetings and events.
• Maintain accurate and detailed records of account activity within the sales database.
• Identify and engage key contacts within assigned accounts through strategic outreach and relationship-building activities.
• Serve as the primary initial point of contact for customers.
• Perform additional duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1-10 employees