Senior Technical Writer

Allied Consultants•Austin, TX

About The Position

Texas GovLink, Inc. is an Austin-based firm which has been a leading provider of technical and business professionals to clients in Texas. We are currently seeking an experienced Technical Writer to be a key resource on a technical services team. Texas GovLink offers its family of consultants excellent rates, a local support staff, and an attractive benefits package which includes medical insurance (TGL shares a percentage of the cost), life insurance, a matching 401(k) plan and a cafeteria plan. Candidates selected for interview will be required to undergo criminal background checks and may be required to complete a drug screen in accordance with Federal and State Law. Offers of Employment are contingent on a successful background check Texas GovLink is an equal opportunities employer. Responsibilities Essential Duties: The Technical Writer for IT Certification Program is intended to develop curricula, course outlines, instructional methods, training aids, manuals, and other instructional materials and products that would integrate DIR data and prerequisite skills tied to CTCM & CTCD certifications. Analyze training content for accessibility; and recommend changes to make content accessible and remediate accessibility issues. Works under limited supervision, with moderate latitude for the use of initiative and independent judgment. Relies on experience and judgment to plan and accomplish goals, independently performs a variety of complicated tasks, with a wide degree of latitude with given information on current IT Procurement. Consults with staff on the development of materials by gathering accurate information and translating technical content, including descriptions of concepts, process, and systems, into clear, user-friendly language.

Requirements

Experience designing, developing and implementing training curricula.
Develop training programs, including instructor led courses, job‐aids, videos, etc.
Skill in writing technical and business documents, and in the use of a computer and applicable software.
Experience in technical writing, journalism, or communications work.
Graduation from an accredited four-year college or university with major coursework in business administration, English, education, or a related field is generally preferred.

Nice To Haves

Knowledge of the techniques and methods of planning, organizing, and writing various types of materials
Expert knowledge of MS Office Suite 2010 (Word, Excel, PowerPoint, Outlook). A high degree of aptitude and flexibility to deliver training on a myriad of software products.

Responsibilities

The Technical Writer for IT Certification Program is intended to develop curricula, course outlines, instructional methods, training aids, manuals, and other instructional materials and products that would integrate DIR data and prerequisite skills tied to CTCM & CTCD certifications.
Analyze training content for accessibility; and recommend changes to make content accessible and remediate accessibility issues.
Works under limited supervision, with moderate latitude for the use of initiative and independent judgment.
Relies on experience and judgment to plan and accomplish goals, independently performs a variety of complicated tasks, with a wide degree of latitude with given information on current IT Procurement.
Consults with staff on the development of materials by gathering accurate information and translating technical content, including descriptions of concepts, process, and systems, into clear, user-friendly language.