Senior Technical Project Manager- IT Project Management Information System (term-limited)

Sound Transit•Seattle, WA

1d•$87,000 - $191,000•Hybrid

About The Position

GENERAL PURPOSE: Under general direction, directs, plans, designs, and implements Agency technology projects in assigned areas of responsibility; manages the quality, scope, schedule, and budget related to assigned project(s) and supports the promotion of the IT-Project Management Office’s formal processes to support the products delivered to the Agency. This position requires technical aptitude to complement the IT portfolio of projects. This is a term-limited position with an assignment of 3 years.

Requirements

Bachelor’s degree in Computer Science, Engineering, Information Technology, Business Management, Information Systems, Project Management. or closely related field.
Five years of experience in information technology project delivery or complex project management; Or an equivalent combination of education and experience.
Project Management principles and operational management processes of complex technology programs.
Creation and support of standards, processes, and procedures which are instituted as best practices.
Deep understanding of Scrum, agile methodologies, and their application to process improvement.
Experience in leading process improvement initiatives.
Strong leadership skills with the ability to guide and motivate an agile team, facilitate productive meetings, and manage conflicts.
Excellent problem-solving skills with the ability to identify and address challenges that may impede the team's progress.
Principles and applications of critical thinking and analysis.
Principles of supervising projects, identifying, and managing resource requirements to meet schedules and objectives.
Advanced principles, practices, methods, and techniques used in the installation, troubleshooting, and maintenance of systems and applications and of software development lifecycle.
Procurement, inventory, and asset management of IT services and equipment.
Principles of business letter writing and basic report preparation.
Ability to influence and develop productive working relationships with resources and dependent teams.
Establishing and maintaining effective working relationships with cross functional teams, vendors, outside agencies, community groups, and the general public.
Working cooperatively with other all departments, Agency officials, and outside agencies.
Excellent interpersonal and communication skills (both verbal and written).
Responding to inquiries and in effective oral and written communication.
Analyzing problems, identifying alternative solutions, projecting conse¬quences of proposed actions, and implementing recommendations in support of goals.
Interpreting and administering policies and procedures sufficient to administer, discuss, resolve, and explain them to staff and other constituencies.
Researching, analyzing, and evaluating new service delivery methods.
Translates project/program requirements into project objectives and tasks, managing task assignment to project resources, and reporting on and managing project scope throughout the lifecycle.
Strong background in technology deployment or computer science.
Delivering business results on corporate initiatives.
Driving, tracking, and reporting the progress of multiple projects; developing and monitoring project operating budgets, costs, and schedules.
Experienced in using project management tools such as SharePoint, ServiceNow etc.
Proven experience in gathering functional requirements and technical and author technical documents.
Analyzing procedures and data to develop logical solutions to complex systems problems.
Managing large, complex projects and making decisions in fast-paced environments.
Preparing and analyzing complex data and comprehensive reports.

Nice To Haves

Project Management Professional Certification (PMP).
Certified Scrum Master (CSM) or similar Agile certifications.

Responsibilities

Facilitate the engagement of any technology transformation.
Manage the various technology transformation activities.
Lead daily stand-ups, sprint planning, sprint reviews, and retrospectives to ensure the team stays focused and productive.
Mentor and support the agile team in understanding and implementing Scrum principles and practices, ensuring adherence to agile best practices.
Collaborate with the team to identify, document, and implement improvements in the identified epics and user stories.
Act as a buffer between the team and any distractions, removing obstacles that could hinder progress and ensuring the team remains focused on its goals.
Track the progress of process improvements, ensuring that deliverables are met within the agreed timelines and that the team remains on track.
Foster a culture of continuous improvement, encouraging the team to reflect on past successes and challenges and apply learnings to future sprints.
Act as a primary liaison between business and technology efforts to analyze and ensure alignment on needs
Identify, or receive escalation of risks and issues, provide “first line” response for resolution, and ensure proper risk treatment and escalation to the risk register and program managers as needed
Provide content to and otherwise support program communications
Engage IT teams and articulate business requirements
Identify and manage risks and provide mitigation plans
Develop detailed work plans, schedules, project estimates, and resource plans to ensure timely and coordinated execution of key program objectives
Collaborate with executive sponsors and cross functional teams to manage complex programs for optimal return on investment
Monitor and track key milestones, budgets, and activities for management level reporting
Work well under deadlines and juggle multiple priorities.
Communicate program updates via clear executive summaries; produce clear, consistent program status reports for management and key stakeholders.
Collaborate with executive leaders to define priorities and align future phased releases with strategic direction.
Facilitates working sessions in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.
Drives project leadership toward real time decisions through Sound Transit project management framework and communication disciplines.
Ensures all projects are delivered on-time, within scope and within budget while maintaining quality.
Manages the relationship with all stakeholders to clarify specific requirements of each project.
Develop comprehensive project plans to be shared with clients as well as other staff members.
Leads projects that might involve a mix of technical domains: projects based on new and updated Sound Transit computer systems, applications, infrastructure, networks, client/server topologies, hardware, custom software implementations, “off the shelf” software solutions, databases, middleware, SaaS solutions, and internet/intranet sites.
Manages changes to the project scope, project schedule and project costs using appropriate verification techniques.
Tracks project performance, specifically to analyze the successful completion of short and long-term goals.
Meets budgetary objectives and adjusts project constraints based on financial analysis.
Provides a variety of regular updates ranging from weekly / monthly status of projects.
Confidently brief executive audiences to include reports and other information that facilitates proactive decision making.
Reports and escalates to IT leadership as needed.
Develops, teaches, and trains project management, technical and no technical resources.
Champions and models Sound Transit's core values and demonstrates values-based behaviors in everyday interactions across the agency.
Contributes to a culture of diversity, equity and inclusion in alignment with Sound Transit’s Equity & Inclusion Policy.
It is the responsibility of all employees to follow the Agency safety rules, regulations, and procedures pertaining to their assigned duties and responsibilities, which could include systems, operations, and/or other employees.
It is the responsibility of all employees to integrate sustainability into everyday business practices.
Other duties as assigned.

Benefits

Health Benefits: We offer two choices of medical plans, a dental plan, and a vision plan all at no cost for employee coverage; comprehensive benefits for employees and eligible dependents, including a spouse or domestic partner.
Long-Term Disability and Life Insurance.
Employee Assistance Program.
Retirement Plans: 401a – 10% of employee contribution with a 12% match by Sound Transit; 457b – up to IRS maximum (employee only contribution).
Paid Time Off: Employees accrue 25 days of paid time off annually with increases at four, eight and twelve years of service. Employees at the director level and up accrue additional days. We also observe 12 paid holidays and provide up to 2 paid floating holidays and up to 2 paid volunteer days per year.
Parental Leave: 12 weeks of parental leave for new parents.
Pet Insurance.
ORCA Card: All full-time employees will receive an ORCA card at no cost.
Tuition Reimbursement: Sound Transit will pay up to $5,000 annually for approved tuition expenses.
Inclusive Reproductive Health Support Services.
Compensation Practices: We offer competitive salaries based on market rates and internal equity. In addition to compensation and benefits, you’ll find that we provide work-life balance, opportunities for professional development and recognition from your colleagues.