Senior Technical Program Manager

Zelis • Morristown, NJ

3d • Remote

About The Position

At Zelis, we Get Stuff Done. So, let’s get to it! A Little About Us Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients. A Little About You You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons you've learned along the way. You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you are. Position Overview We are seeking a highly strategic and execution-driven Senior Technical Program Manager (TPM) to lead large-scale enterprise IT transformation initiatives across the organization. This role will be instrumental in modernizing legacy systems, driving cloud and infrastructure transformation, enabling digital capabilities, and improving enterprise technology operating models. As a senior leader within IT, the TPM will orchestrate multi-year, multi-workstream programs that span applications, data, infrastructure, security, and business process transformation. The ideal candidate thrives in complex environments, understands enterprise architecture deeply, and can balance technical execution with organizational change management. This role requires executive presence, strong governance discipline, and the ability to translate transformation strategy into measurable business outcomes.

Requirements

• 8–12+ years of experience leading complex IT programs within large, matrixed enterprise environments
• Demonstrated experience delivering enterprise-scale transformations (cloud adoption, ERP implementations, M&A system integrations, data platform modernization, infrastructure transformation)
• Strong knowledge of enterprise architecture principles (application, data, infrastructure, security domains)
• Experience with cloud platforms (AWS, Azure, GCP) and hybrid infrastructure models
• Deep understanding of modernization patterns (API enablement, microservices, DevOps, CI/CD, containerization)
• Proven ability to manage multi-million-dollar budgets and external vendors/system integrators
• Expertise in risk management, regulatory compliance considerations, and business continuity planning
• Experience with portfolio and program management tools (Jira Align, ADO, Planview, Smartsheet, ServiceNow, or similar)
• Strong executive communication skills and ability to influence at the VP/C-suite level
• High stakeholder confidence and strong executive transparency
• Provide thought leadership within technical program management and Agile practices
• Work under limited supervision with high level of autonomy
• Navigate ambiguity in complex projects to drive alignment across stakeholders
• Please note at this time we are unable to proceed with candidates who require visa sponsorship now or in the future.

Nice To Haves

• Certifications such as PMP, PgMP, SAFe, ITIL, TOGAF, or cloud certifications preferred.

Responsibilities

• Lead end-to-end execution of enterprise IT transformation programs (e.g., cloud migration, ERP modernization, platform consolidation, digital enablement, cybersecurity uplift)
• Contribute significantly to defining program elements, objectives, sequencing, and success metrics
• Develop and manage integrated program roadmaps across applications, infrastructure, data, security, and business operations
• Establish program governance structures, including steering committees, executive reporting, risk registers, and dependency management frameworks
• Drive alignment across CIO leadership, enterprise architecture, engineering, cybersecurity, data, and business stakeholders
• Coordinate legacy system decommissioning, technical debt reduction, and platform rationalization efforts
• Manage financial forecasting, capital planning, vendor engagements, and resource capacity planning
• Ensure architectural compliance and alignment with enterprise standards and target-state technology strategy
• Identify and mitigate program risks, including operational, regulatory, data privacy, and business continuity risks
• Lead change management efforts in partnership with business units to drive adoption and operational readiness
• Track and report transformation KPIs including cost savings, performance improvements, resiliency gains, and user adoption
• Leverage AI to enhance and streamline project management processes and workflows
• Improve enterprise delivery maturity through standardized tooling, portfolio visibility, and execution best practices
• Serve as a trusted advisor to executive leadership on transformation sequencing, tradeoffs, and investment priorities

Benefits

• Zelis’ full-time associates are eligible for a highly competitive benefits package as well, which demonstrates our commitment to our employees’ health, well-being, and financial protection.
• The US-based benefits include a 401k plan with employer match, flexible paid time off, holidays, parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed