Senior Technical Program Manager
About The Position
Crusoe's Cloud Product team is hiring a Senior Technical Program Manager to lead technical projects, aligning Product and Engineering. This role requires a high-level individual contributor comfortable with ambiguity, passionate about AI infrastructure and managed services, and capable of defining program frameworks in a fast-paced environment. Our vision is the easiest-to-use AI purpose-built cloud. We offer IaaS products, letting AI/ML engineers focus on AI model frameworks (PyTorch, Ray) and compute stacks (CUDA, ROCm) while Crusoe manages the underlying complexity. Our platform standardizes firmware/OS bundles and automates component orchestration for consistent, scalable infrastructure. We also offer AI Managed Services, like SLA-bounded Managed Inference. The TPM connects engineering, product, procurement, and data center operations to deliver a reliable platform where customers run AI workloads without managing low-level system details. TPM engagement covers strategic company projects: multi-quarter, cross-functional product developments; NPI and large data center deployments; and highly cross-functional technical projects. The ideal candidate is an engineer-rooted, hands-on operator with technical depth to solve challenges and anticipate risks early. You will personally lead the hardest programs, establish velocity and accountability, govern critical dependencies, and ensure Product/Engineering priorities align with market needs.
Requirements
- AI Infrastructure Fluency: Deep technical knowledge of AI infrastructure and managed services, driven by a passion for innovation and user experience. Experience with cloud infrastructure spanning both hardware and software boundaries - including firmware, hypervisor optimization, drivers, and GPU compute. Familiarity with IaaS, Kubernetes, storage, and networking is a plus.
- Experience at Growth/Scale phases: 10+ years as a Technical Program Manager in a fast-paced tech company, managing software-heavy and/or AI hardware projects across the stack.
- AI Tool Integration: Daily, active use of AI tools to enhance workflows, efficiency, and the TPM function.
- Strategic Influence: Proven ability to influence technical and executive leaders without direct authority, translating strategy into technical delivery.
- Executive Communication: Exceptional written and verbal communication for delivering concise, high-fidelity and data-driven updates on program status to the executive team.
Nice To Haves
- Bachelor's or Master’s degree in Engineering, Computer Science, or a related technical field
- Experience operating in a scaled Agile/Scrum environment
- Proven track record of managing programs with external dependencies or complex partner integrations.
- Experience at a hyper-growth company.
Responsibilities
- End-to-End Program Ownership of AI IaaS & Managed Services projects
- Hands-On Execution: Personally manage complex, high-risk technical programs and intervene to correct initiatives as needed
- Roadmap Leadership: Collaborate with Product/Engineering to develop and deliver a multi-quarter roadmap
- Risk & Dependency Governance: Proactively identify technical, organizational, and business risks (internal/external) and facilitate departmental/executive decisions
- Capacity & Investment Planning: Assess technical resource needs (human capital, cloud infrastructure, vendors) to ensure adequate funding and staffing for high-priority initiatives
- External Partner Engagement: Coordinate programs with external dependencies such as hardware deployment, vendor integrations, or data center operations. Experience engaging with hardware partners on certification, validation, and infrastructure stack alignment.
- Execution Frameworks: Implement lightweight, scalable TPM frameworks to establish execution while navigating ambiguity. Establish dashboards, metrics, and predictability across engineering teams, promoting iterative improvements as Crusoe Cloud scales.
Benefits
- Industry competitive pay
- Restricted Stock Units in a fast growing, well-funded technology company
- Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents
- Employer contributions to HSA accounts
- Paid Parental Leave
- Paid life insurance, short-term and long-term disability
- Teladoc
- 401(k) with a 100% match up to 4% of salary
- Generous paid time off and holiday schedule
- Cell phone reimbursement
- Tuition reimbursement
- Subscription to the Calm app
- MetLife Legal
- Company paid commuter benefit; $300/month
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
