Senior Technical Program Manager, Just Walk Out Technology

Amazon • Seattle, WA

22h

About The Position

As part of the AWS Applied AI Solutions organization, we have a vision to
provide business applications, leveraging Amazon’s unique experience and
expertise, that are used by millions of companies worldwide to manage day-to-day
operations. We will accomplish this by accelerating our customers’ businesses
through delivery of intuitive and differentiated technology solutions that solve
enduring business challenges. We blend vision with curiosity and Amazon’s
real-world experience to build opinionated, turnkey solutions. Where customers
prefer to buy over build, we become their trusted partner with solutions that
are no-brainers to buy and easy to use.

The Team
Just Walk Out Technology is more start-up than big-company, a group of
entrepreneurial, analytical, and creative leaders with innovation at our core.
We’re pushing the state of the art in helping customers shop in engaging, fast,
and safe ways. To date we’ve created stores that let you use a credit card to
enter, take what you want from our fresh selection, and go (Amazon Go); that
uses computer vision algorithms and sensor fusion to let you skip the checkout
line.

Our checkout-free shopping experience is made possible by our Just Walk Out
Technology, which automatically detects when products are taken from or returned
to the shelves and keeps track of them in a virtual cart. When you’re done
shopping, you can just leave the store. Shortly after, we’ll charge your credit
card. Check it out at justwalkout.com.

Designed and custom-built by Amazonians, our Just Walk Out Technology uses a
variety of technologies including computer vision, sensor fusion, and advanced
machine learning. Innovation is part of our DNA! Our goal is to be Earths’ most
customer centric company and we are just getting started. We need people who
want to join an ambitious program that continues to push the state of the art in
computer vision, machine learning, distributed systems and hardware design.

The Role: Everyone on the team needs to be entrepreneurial, wear many hats and
work in a highly collaborative environment that’s more startup than big company.
We’ll tackle problems that span a variety of domains: computer vision, image
recognition, machine learning, real-time and distributed systems.

You should be comfortable with a degree of ambiguity that’s higher than most
projects and relish the idea of solving problems that, frankly, haven’t been
solved at scale before - anywhere. You will tackle challenging, novel situations
every day and given the size of this initiative, you’ll have the opportunity to
work with multiple technical teams at Amazon in different locations. Along the
way, we guarantee that you’ll learn a ton, have fun and make a positive impact
on millions of people.

You will be a part of the Amazon Just Walk Out team's Engineering team. The team
is responsible for productionizing new algorithms and building the Machine
Learning platform that enables new selection and store formats with the Just
Walk Out experience.

Requirements

• 5+ years of technical product or program management experience
• 7+ years of working directly with engineering teams experience
• 3+ years of software development experience
• 5+ years of technical program management working directly with software engineering teams experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules

Nice To Haves

• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
• Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Responsibilities

• Work with engineering, research, product and ops to translate business requirements into technical/functional specifications.
• Define technical roadmap for engineering teams by working with Software development managers.
• Support launch of our Just Walk Out technology on new product selection, stores and formats.
• Provide regular updates to leadership on program status and risks.
• Build project plans, balancing business needs with project risks and resource availability.
• Drive engineering project execution, make technical trade-offs, track and report on status, and resolve blocking issues.
• Coordinate cross-team efforts spanning research algorithms and dozens of services.
• Assist with recruiting, hiring process, and growing the team.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed