Senior Technical Program Manager, Detections & Response

Cloudflare•San Francisco, CA

About The Position

We need to solve big security challenges at scale. As a Technical Program Manager on the Security team, at a high level, you will help discover, define, and drive the execution of transformational security projects to reduce risk at Cloudflare. You will work with our team and all of our stakeholders to: Partner with the Security Detections and Response team as their dedicated Technical Program Manager Connect with Cloudflare's many teams through expert communication and diplomacy to maintain alignment and encourage collaboration Support the long term program roadmap planning, manage project updates aligned with the roadmap and report on project level OKRs Manage projects with tight deadlines and changing priorities, effectively balancing risk to achieve business objectives Identify stakeholders and drive alignment, including dependency identification and tracking Generate cadenced program updates, reports, and metrics that provide executive and board level summaries Manage change to scope, timeline, key results/outcomes and budget Maintain a project management framework using milestones, communication plans, decision logs, issues, risks, etc. Balance the focus on long term vision and roadmap versus addressing high risk tactical security issues

Requirements

8-10+ years of experience in technical program management and a desire for continuous improvement
Experience in cybersecurity or detections and response, including experience directly supporting security programs
BS+ in Computer Science, Information Technology, Information Security or related field or equivalent experience
Proven track record of creating realistic project plans, managing dependencies, and overseeing execution to meet commitments with predictability.
Excellent oral and written communication, proven track record of effective communication at various levels including executive level
Comfortable managing tight deadlines, changing priorities, and ambiguity.
Proven ability to forge and sustain effective partnerships internally and externally
Strong competency with Confluence and JIRA and various development methodologies (Agile, Waterfall, Kaizen, Scrum, etc).
Willingness to learn and continuously improve
Embraces technology including automation and AI augmentation
Highly skilled communicator and influencer with the ability to reflect and question positively and effectively
Experience working with multiple time zones and cross-functional teams.

Responsibilities

Partner with the Security Detections and Response team as their dedicated Technical Program Manager
Connect with Cloudflare's many teams through expert communication and diplomacy to maintain alignment and encourage collaboration
Support the long term program roadmap planning, manage project updates aligned with the roadmap and report on project level OKRs
Manage projects with tight deadlines and changing priorities, effectively balancing risk to achieve business objectives
Identify stakeholders and drive alignment, including dependency identification and tracking
Generate cadenced program updates, reports, and metrics that provide executive and board level summaries
Manage change to scope, timeline, key results/outcomes and budget
Maintain a project management framework using milestones, communication plans, decision logs, issues, risks, etc.
Balance the focus on long term vision and roadmap versus addressing high risk tactical security issues

Benefits

Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave