Senior technical product manager- Oracle Transportation Management

Starbucks Coffee Company•Seattle, WA

About The Position

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others. As a TPM Sr. on Global Transportation Team you will be responsible for product definition & planning, product/solution delivery, along with vendor management. You will lay down the roadmap of KPI’s/dashboards & manage sustainment intake and its lifecycle. As a Technical Product Manager Senior – Global Logistics , you will be responsible for Product Definition & Value Responsible for determining business needs, understanding market demands and technical trends, problem solving and proposing solutions. Align with business partners to balance business and technical objectives and manifest these as clear, stable priorities for the team. Manages product planning through day-to-day collaboration and decision making with a cross-functional team including engineers and business partners. Defines non-functional requirements including performance, scalability, resilience, usability, accessibility, security, and business continuity. Defines product health and performance metrics Creates dashboard/reporting requirements and KPIs to measure product performance Identifies opportunities to improve feature performance and overall product health using data. Measures feature success post deployment and feeds insights back to the team and business partners. Communication and Collaboration Interacts directly with business stakeholders to understand business problems Presents options/recommendations clearly and persuasively to support business stakeholder decisions Works with engineering teams to understand, prioritize and document technical and non-functional features. Owns effective relationships with engineering teams across Starbucks Technology Product Planning & Delivery Practices iterative, agile development Identifies and documents technical tradeoffs as well as dependencies and constraints Performs validation of feature against stated goals; facilitates user review/acceptance testing Manages execution and eliminates blocking issues during development Works with cross-functional teams on feature sizing and delivery planning Effective communications of product delivery milestones and progress

Requirements

Bachelor’s Degree in Computer Science, Information Technology, Business, or relevant field
Demonstrated ability to use analytics and optimization tools to inform product planning and prioritization (4 years)
Demonstrated ability to work with design and engineering to deliver customer facing features (4 years)
Hands on experience in developing roadmaps, priorities, features, story outlines, writing user stories, refining product backlogs, and coordinating/prioritizing conflicting requirements in a fast-paced, changing environment with variety of stakeholders (4 years)
Industry experience in a technology environment with a record of successfully delivering complex products (4+ years)
Strong verbal and written communications skills
Consistently uses communications skills to influence outcomes within a known skill set
Ability to balance multiple priorities and meet deadlines
Strong knowledge of agile development practices, methodologies, and tools
Technical knowledge in web and mobile applications
Knowledgeable of agile/scrum methodology and user centric design; may be certified product owner; may collaborate with PMO/scrum master on project methodology to highlight issues and help as needed for product lifecycle

Nice To Haves

10+ years of experience in Transportation Management products (preferably Oracle Transportation Management and Global Trade Management SaaS).
10+ years of experience in Oracle Products & Solutions (preferably Order Management & Warehouse Management).
5+ years of experience in Oracle Database, Oracle Cloud Infrastructure.
5+ years of experience with Oracle PLSQL.
5+ years of experience in domestic, international, freight audit & pay and Trade and Customs.
5+ years of experience in reporting tools like incorta, oracle analytics cloud and fusion transportation intelligence
Detailed and results-oriented, able to analyze data to justify product decisions and apply key learnings.
Ability to apply knowledge of business principles and practices to achieve successful outcomes in cross-functional projects and activities

Responsibilities

Responsible for product definition & planning, product/solution delivery, along with vendor management.
Lay down the roadmap of KPI’s/dashboards & manage sustainment intake and its lifecycle.
Responsible for determining business needs, understanding market demands and technical trends, problem solving and proposing solutions.
Align with business partners to balance business and technical objectives and manifest these as clear, stable priorities for the team.
Manages product planning through day-to-day collaboration and decision making with a cross-functional team including engineers and business partners.
Defines non-functional requirements including performance, scalability, resilience, usability, accessibility, security, and business continuity.
Defines product health and performance metrics
Creates dashboard/reporting requirements and KPIs to measure product performance
Identifies opportunities to improve feature performance and overall product health using data.
Measures feature success post deployment and feeds insights back to the team and business partners.
Interacts directly with business stakeholders to understand business problems
Presents options/recommendations clearly and persuasively to support business stakeholder decisions
Works with engineering teams to understand, prioritize and document technical and non-functional features.
Owns effective relationships with engineering teams across Starbucks Technology
Practices iterative, agile development
Identifies and documents technical tradeoffs as well as dependencies and constraints
Performs validation of feature against stated goals; facilitates user review/acceptance testing
Manages execution and eliminates blocking issues during development
Works with cross-functional teams on feature sizing and delivery planning
Effective communications of product delivery milestones and progress