Senior Technical Product Manager - Digital Banking

BANK FUND STAFF FEDERAL CREDIT UNION

1d•$118,000 - $148,000•Hybrid

About The Position

About BankFund: BankFund Credit Union is a full-service financial cooperative that was organized and chartered in 1947 as a convenient place for employees of the World Bank Group and International Monetary Fund and their families to save and to obtain credit. Located in Washington, DC, BankFund maintains three full-service branches downtown with our headquarters located near Farragut West metro station. This position is classified as a hybrid role which means that on-site work will be expected. After completion of training for the role, staff generally work on site 40% of the time but this is subject to change based on health and safety standards and operational need. Summary: Business-focused, but cross-functional. Comfortable engaging with senior executives and engineers alike to ensure digital products provide member value and are in alignment with strategic goals. Able to both refine technical solutions with engineering teams and analyze business processes with operations. Forward looking, able to incorporate broader corporate strategy into feature-level prioritization. Organized, proactive, and communicative, keeps all stakeholders aware and in sync.

Requirements

B.S. degree in information systems or equivalent combination of education and experience
Certifications in scrum and/or product management
At least six (6) years of product management experience
At least five (5) years of technology/systems experience in a financial institution preferred
At least three (3) years of business analysis / systems analysis experience
At least three (3) years of experience in Agile Frameworks, agile certification a plus
At least two (2) years of Atlassian Platform, specifically Jira and Confluence a plus

Responsibilities

Collaborate with senior executives, business owners, and operations leads to define and implement product strategy against an agreed-upon roadmap for assigned products and applications.
Bring industry leading practices to bear for a modern digital banking platform.
Manage large, complex products and services, controlling for dependencies, risks, and budgetary considerations.
Ensure product backlog aligns with business units' goals and strategies; elicit and refine functional and technical requirements.
Act as a primary point of contact across the organization for roadmap items, coordinating between business owners, solutions architect, engineering, risk, and PMO, among others, to ensure solutions meet technical standards and operational demands.
Define product success metrics with business owners; report on actual results against those metrics and incorporates findings into future prioritization.
Create product documentation such as roadmaps, tech specs, and requirements (e.g., use cases, epics, stories).
Creatively disposition business requirements in the form of effective technical solutions.
Possess and/or develop specialized knowledge in one or more areas of assigned products/systems and participates in new product reviews and evaluations.
Contribute informally as a champion of agile practices, providing coaching and guidance to help evolve the company’s approach for software implementations.
Participate in annual Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC) training and demonstrate knowledge and understanding of the BSA and OFAC, including the immediate reporting of unusual or suspicious activity to the Risk Management Department. Undertake additional training specific to daily responsibilities and as required to ensure continued compliance with all applicable regulations.
Ensure the Credit Union’s safe harbor protections as allowed by the BSA. Understand that if confronted with knowledge of existence of a Suspicious Activity Report (SAR), an obligation exists to preserve the confidentiality of that SAR, as well as any information that may reveal the existence of a SAR. Maintain awareness of, and immediately report to the Compliance Officer, any unauthorized disclosure of a SAR, or unauthorized disclosure of information related to a SAR. Understand that failure to do so is a violation of federal law and may lead to both civil and criminal penalties for SAR disclosure violations.
Successfully participate in annual Information Security refresher training. Comply with the Information Security Policy, including the immediate reporting of unusual or suspicious activity to management and the Information Security Officer. Follow all procedures to protect company computers from viruses, and to maintain the security and confidentiality of Credit Union data.