Senior Technical Marketing Engineer (IoT)

Palo Alto NetworksNew York, NY
1d

About The Position

We are seeking a Senior Technical Marketing Engineer in Device Security to play a pivotal role in delivering deep technical expertise and strategic insight to our partners, customers, and internal teams. In this role, you will work at the forefront of innovation, shaping the future of cybersecurity by bridging cutting-edge technology with real-world market needs. You will collaborate closely with product teams to align product capabilities with market demand, while also developing and delivering advanced technical training for Systems Engineers and field teams. As a proven self-starter, you will thrive in dynamic environments and are energized by the opportunity to define and refine new products as they enter the market.

Requirements

  • Bachelor's degree in a relevant field or equivalent military/work experience.
  • 10+ years of hands-on experience in IoT, OT, IIoT, IoMT, and network security, with deep expertise in network traffic analysis, threat detection, and security architecture design.
  • Comprehensive understanding of passive IoT security solutions, including device discovery, behavioral analysis, and anomaly detection.
  • Strong wired and wireless network architecture skills, with the ability to interpret complex customer network designs, data flows, and segmentation strategies.
  • Hands-on expertise with Network Access Control (NAC) and Next-Generation Firewall (NGFW) solutions in complex, distributed environments.

Nice To Haves

  • Master's degree in Cybersecurity, Computer Science, or a related technical field.
  • Extensive experience with passive network data collection solutions, including SPAN, RSPAN, ERSPAN, and network taps (e.g., Gigamon).
  • Proficiency in IoT/OT/IIoT/IoMT communication protocols, such as Modbus, DNP3, BACnet, MQTT, and OPC UA.
  • Relevant industry certifications (e.g., CISSP, GICSP, or equivalent).

Responsibilities

  • Collaborate with Sales, Marketing, and Product teams to develop competitive positioning and deliver compelling narratives for IoT and OT security solutions.
  • Lead on-site workshops and technical design sessions to guide enterprise customers through complex deployment architectures and accelerate implementation.
  • Proactively identify and resolve deployment challenges, collaborating cross-functionally to influence the product roadmap and drive feature enhancements.
  • Deliver high-touch post-sales engagement to drive product adoption, maximize customer satisfaction, and secure renewals.
  • Serve as a trusted technical advisor and subject matter expert (SME) for customers, partners, and internal teams to support proofs of concept (PoCs) and sales enablement.
  • Develop and deliver advanced technical training and enablement content for Systems Engineers and field teams to strengthen technical acumen and empower success.
  • Act as the voice of the customer (VoC) during product testing, ensuring new features align with evolving market and security requirements.
  • Conduct ongoing market and competitive analysis to provide data-driven insights that shape product strategy and innovation.
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