Senior Technical & Functional Business Analyst

Fiserv, Inc.•Berkeley Heights, NJ

39d•$66,000 - $105,600•Onsite

About The Position

At Fiserv, our Verifast team thrives on innovation and excellence, transforming the landscape of financial services with cutting-edge solutions. By joining our team as a Senior Technical & Functional Business Analyst, you'll play a pivotal role in ensuring seamless delivery of business and technical solutions, supporting both ongoing operations and strategic initiatives. We value analytical minds that can bridge technical understanding with business acumen to drive our clients' success.

Requirements

4+ years of experience in technical and functional business analysis.
4+ years of experience in requirement gathering, documentation, and stakeholder management.
4+ years of experience in analyzing and resolving complex client issues.
4+ years of hands-on experience with technical testing, including integration and installer testing.
Bachelor's degree in a related field and/or equivalent military experience.
4+ years of an equivalent combination of educational background, related experience, and/or military experience.

Nice To Haves

4+ years of experience in the financial services or technology sectors.
4+ years of exposure to strategic project delivery and client engagement.
4+ years of experience with SQL or other data analysis tools.

Responsibilities

Lead requirement elicitation sessions, translating business needs into detailed specifications and maintaining comprehensive documentation throughout the project lifecycle.
Collaborate with clients and internal teams to investigate, analyze, and resolve complex client issues, ensuring timely and effective solutions.
Develop and execute test cases, validate system functionality, and perform third-party integration and installer testing to ensure high-quality deliverables.
Prepare and review release documentation, clearly communicating all changes, enhancements, and fixes to stakeholders.
Work closely with product owners, developers, QA, and other stakeholders to ensure project goals are met and business needs are addressed.
Identify opportunities to improve business processes, system functionality, and testing practices.

Benefits

We're #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.
Maintain a healthy work-life balance with paid holidays, generous time off policies, including Recharge & Refuel time for qualifying associates, and free counseling through our EAP.
Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
Prioritize your health with a variety of medical, dental, vision, life, and disability insurance options and a range of well-being resources through our Fuel Your Life program.
Advance your career with training, development, certification, and internal mobility opportunities.
Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.
Medical, Vision and Dental Benefits
Comprehensive benefit plans to suit your unique needs
Fuel Your Life Wellness Program
Resources to elevate your well-being
401k, Employee Stock Purchase Plans and Incentives & Bonuses
When Fiserv performs well, so does your financial health
Employee Resource Groups
Celebrating inclusion in the workplace
Paid Time Away
Providing the time off to manage personal needs