About The Position

Amazon Web Services (AWS) powers the cloud infrastructure for hundreds of thousands of businesses worldwide—from startups to Global 500 companies. The AWS Global Events team brings this technology to life through world-class conferences, product launches, and virtual experiences that connect our innovations with customers, partners, and developers across the globe. We're looking for a Senior Technical Director to lead the technical vision and execution behind these high-impact events. The Senior Technical Director will lead the technical production strategy for our in-person, livestream, and virtual events. This role owns the end-to-end technical direction and vision—from defining audio, lighting, video, and equipment requirements to managing vendor relationships and production budgets. The position requires balancing strategic leadership with hands-on execution: collaborating with internal stakeholders across AWS, overseeing technical teams and external partners, and ensuring every event delivers a seamless, high-quality experience for our customers. This leader will also develop and scale best practices globally by training internal stakeholders and vendors, and creating standardized templates and technical grids for consistent execution across all AWS events. Success requires building scalable systems, strong technical judgment, collaborative leadership, and the ability to scale technical direction across our global events portfolio.

Requirements

  • Experience managing multiple projects and meeting aggressive deadlines
  • Experience in entertainment-specific campus operational and facilities management and overseeing production and post-production infrastructure
  • 7+ years of experience in technical event production - including work as a technical director for large-scale live and virtual events managing entertainment campus operations, facilities, and production infrastructure from pre-production through post-production
  • Experience managing external vendors, distributors, partners, and learning providers including developing technical scopes of work, to deliver complex, multi-format events
  • Experience using one or more of the following technologies (Vectorworks, AutoCAD, Rhino, Revit, SolidWorks, CREO, SketchUp, KeyShot, etc.) to deliver high quality models and designs

Nice To Haves

  • Experience with livestream and virtual event technical integration
  • Familiarity with AWS products, services, and customer base
  • Proficiency in additional design software (AutoCAD, SketchUp, Adobe Creative Suite)
  • Experience producing events at convention centers, arenas, and non-traditional venues
  • Background in training technical teams and developing standardized documentation

Responsibilities

  • Define and scale technical production standards globally, including audio, video, lighting, and equipment specifications for in-person, livestream, and virtual event formats
  • Develop standardized technical documentation, room configurations, and spatial layouts that ensure consistent, high-quality execution across all AWS event campuses
  • Evaluate and recommend new technologies and production techniques that enhance attendee experience and operational efficiency
  • Create technical drawings, mockups, and renders for event spaces to guide production planning and stakeholder alignment
  • Partner with and guide technical directors from vendor organizations to ensure alignment with Amazon's production standards, technical requirements, and customer experience expectations
  • Educate internal stakeholders on technical production capabilities, feasibility, and cost implications to enable informed decision-making throughout the planning process
  • Train vendor technical staff and venue partners on Amazon's best practices and quality standards for consistent execution
  • Collaborate with accessibility teams to ensure all events meet inclusive design standards and provide equitable experiences for all attendees
  • Oversee end-to-end technical production for assigned projects, ensuring audio, visual, and lighting systems meet project specifications and quality standards
  • Coordinate with livestream and virtual production teams to integrate live and digital event components seamlessly
  • Provide technical support during productions, troubleshooting issues and ensuring smooth execution from setup through strike
  • Deliver accurate cost estimates for equipment, labor, and setup timelines to support budget planning
  • Establish and enforce best practices for pre-production planning, on-site execution, and post-production debriefs
  • Track project metrics, manage budgets, and report on technical production status to leadership and cross-functional partners
  • Continuously refine processes and documentation based on project learnings and evolving business needs
  • Willingness to travel frequently and work across multiple time zones

Benefits

  • health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
  • 401(k) matching
  • paid time off
  • parental leave
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