Senior Technical Assistant (PjM II) (Government)

AT&T•Columbia, MD

3d•Onsite

About The Position

AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission. RIS I is the delivery of regional IT services to the end user. We offer support of end user devices including desktop, workplace peripherals, and voice and video devices. We support local and campus area networks, including wireless and cable plant. Join a mission-driven team supporting critical federal government operations—this technical assistant role partners closely with senior leaders to keep priorities moving, engagements executed flawlessly, and mission-centric customers supported with discretion, speed, and precision Description of Job Duties/Responsibilities: This position requires office presence a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. Performs advanced administrative and operational support for the RIS I program and the AVP for Columbia Program Office (CPO) operations to ensure efficient day-to-day execution at both the program and facilities levels. The role requires a proactive, self-directed professional who thrives in a dynamic environment, demonstrates strong follow-through, and takes clear ownership of outcomes while handling sensitive matters with discretion. Confidential executive administrative support: Provide advanced, confidential administrative support for one or more program and executive-level leaders; handle sensitive information with discretion; interact professionally with senior internal and external contacts. Calendar, meeting, and travel management: Manage complex calendars; coordinate and schedule on-site and offsite meetings; arrange complex, multi-leg domestic and international travel, including documentation needs as required. Communications and information flow: Serve as a central coordination point for executive communications; draft, review, and edit correspondence, presentations, briefing documents, talking points, and reports; ensure timely, accurate information flow aligned with organizational messaging and priorities. Cross-functional collaboration and stakeholder engagement: Partner with RIS I program leaders to manage daily business rhythms; use sound judgment and business insight to anticipate needs, support decision-making, and help leaders cascade information to teams. Direct contract support to mission-centric federal government customers: Provide day-to-day administrative and operational support aligned to contract deliverables; coordinate customer-facing engagements, site visits, and mission activities; ensure timely responses, accurate documentation, and professional execution in support of mission outcomes. Leadership team operations: Coordinate leadership meetings; prepare agendas and briefing materials; track action items and follow up on deliverables to drive accountability; maintain visibility into key initiatives and identify opportunities to improve coordination and team effectiveness. Workflow optimization and process improvement: Assess and improve administrative workflows to increase efficiency and reduce friction; streamline and automate routine tasks where appropriate; leverage digital tools (including generative AI) to enhance productivity while applying strong judgment and review. Event planning and executive engagements: Plan and execute executive events, leadership offsites, customer engagements, and special events; manage logistics such as venues, vendors, travel, materials, and on-site support; ensure events reflect executive and organizational standards of professionalism.

Requirements

6+ years of Administrative Assistant experience.
2+ years supporting senior executives (VP level and above) as an Executive Administrative Assistant.
Advanced proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint) and collaboration tools; demonstrated ability to produce executive-ready materials.
Demonstrated experience scheduling complex, multi-leg domestic and international travel, including visa/passport processing as needed.
Experience with SAP or equivalent ERP tools for expense reports and basic financial/administrative transactions.
Exceptional written and verbal communication skills with the ability to work effectively with executives and internal/external stakeholders (on-site and remote).
Demonstrated experience providing direct administrative support in a federal government contract environment, including customer-facing coordination and responsiveness to mission priorities.
Demonstrated experience using generative AI tools to draft, summarize, plan, and streamline workflows, with strong judgment and appropriate human review.
Proven ability to manage confidential information with discretion and professionalism.
Proficiency with common business systems (e.g., work order management, room scheduling, and other business software as required).
Strong critical-thinking, prioritization, and problem-solving skills; proactive and solutions-oriented approach.
TS/SCI with polygraph.

Responsibilities

Performs advanced administrative and operational support for the RIS I program and the AVP for Columbia Program Office (CPO) operations to ensure efficient day-to-day execution at both the program and facilities levels.
Provide advanced, confidential administrative support for one or more program and executive-level leaders; handle sensitive information with discretion; interact professionally with senior internal and external contacts.
Manage complex calendars; coordinate and schedule on-site and offsite meetings; arrange complex, multi-leg domestic and international travel, including documentation needs as required.
Serve as a central coordination point for executive communications; draft, review, and edit correspondence, presentations, briefing documents, talking points, and reports; ensure timely, accurate information flow aligned with organizational messaging and priorities.
Partner with RIS I program leaders to manage daily business rhythms; use sound judgment and business insight to anticipate needs, support decision-making, and help leaders cascade information to teams.
Provide day-to-day administrative and operational support aligned to contract deliverables; coordinate customer-facing engagements, site visits, and mission activities; ensure timely responses, accurate documentation, and professional execution in support of mission outcomes.
Coordinate leadership meetings; prepare agendas and briefing materials; track action items and follow up on deliverables to drive accountability; maintain visibility into key initiatives and identify opportunities to improve coordination and team effectiveness.
Assess and improve administrative workflows to increase efficiency and reduce friction; streamline and automate routine tasks where appropriate; leverage digital tools (including generative AI) to enhance productivity while applying strong judgment and review.
Plan and execute executive events, leadership offsites, customer engagements, and special events; manage logistics such as venues, vendors, travel, materials, and on-site support; ensure events reflect executive and organizational standards of professionalism.

Benefits

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
Pro-rated when working less than 40 hrs/wk.
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone