Senior Tech Strategy & Program Manager

Adyen • Chicago, IL

3h • Onsite

About The Position

Adyen is looking for a forward-thinking Senior Tech Strategy & Program Manager to help shape the future direction and product excellence of our solutions. You will join the Tech Strategy & Execution team, serving as an upstream tech function focused on identifying future opportunities and driving strategic priorities across the organization. You are the bridge between commercial ambition and technical reality, ensuring that Adyen identifies the right strategic bets and defines the path to deliver them. You will work closely with senior leadership across Tech and Commercial to ensure our long-term vision is not just ambitious, but technically feasible and aligned with our customers' evolving needs.

Requirements

• Product Strategy: You have 5-7 years of experience in Product Management or Tech Strategy, specifically focused on shaping long-term product direction and future-scoping
• Systems Thinker: You think in systems, not features—understanding platform dependencies, architectural trade-offs, and how decisions in one solution affect the broader merchant experience
• Commercial-Tech Translator: You excel at bridging the gap between customer/commercial needs and the internal technical organization, translating feedback into actionable product strategy
• Entrepreneurial mindset: You are comfortable stepping into the unknown to lead new strategic bets before a formal team exists, driving them from concept to maturity
• Strategic Influencer: You can drive alignment and coordination for major initiatives across multiple distinct product areas without necessarily owning the day-to-day execution teams
• Clear Communicator: You can navigate high-stakes discussions with senior leadership and key stakeholders, providing clarity on dependencies, opportunities, and trade-offs
• You are energized by shaping the “Why” and “What” of strategic initiatives, and are comfortable influencing without direct authority. You operate effectively in ambiguity and know when to go deep and when to elevate the conversation to first principles.

Responsibilities

• Bridge Tech and Commercial: Act as the Tech counterpart to commercial strategy teams, ensuring a balanced perspective between business goals and technical reality, and translating commercial strategy & long-term vision into future product direction.
• Act as Upstream Tech Lead: Act as the initial product and technical strategy lead for new, undefined concepts and cross-solution initiatives—structuring the opportunity space, defining the problem, shaping the technical direction, and validating feasibility—before transitioning mature initiatives into dedicated solution teams.
• Solve Holistic Merchant Problems: Look beyond individual products to synthesize merchant problems across solutions, identifying collective "blind spots" in the merchant experience and building frameworks to track improvements.
• Drive Strategic Coordination: Shape and align strategic initiatives that cut across multiple solutions by clarifying trade-offs, surfacing system-level risks, and ensuring the technical direction remains coherent across the platform.
• Product Discovery: Ensure the Tech organization is prepared to meet future customer commitments, influencing deal readiness for high-stakes commercial scenarios and ensuring product requirements are captured early.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed