Senior Tech Program Manager

Amazon • New York, NY

2d

About The Position

Advertisers spend tens of billions of dollars annually leveraging Amazon
Advertising to grow their businesses. We support advertisers by building
industry-standard advertiser controls (demand) with an open data plane serving
an ever-growing number of ad serving channels (supply). Our services support all
Sponsored Ads programs and all Display Ad programs—you can think of our team as
the brain and nervous system of all advertisements within Amazon. As advertisers
and advertising tools rapidly adopt AI agents to plan, optimize, and achieve
marketing goals, Amazon Ads is building multiple agentic applications to lead
this transformation. Our services are building common infrastructure such as MCP
tools and real-time data services to accelerate agent development.

The Ads AI Core Infra (ACI) team develops essential services that underpin all
advertising programs such as Sponsored Products, Sponsored Brands, and Sponsored
Display. We build core services for Service Availability, Advertiser
Registration and Access Management, Ad Catalog Service, Data
Ingestion/Publishing, and Analytics.

Do you want to drive high-impact programs that improve the resilience of
advertising systems across multiple VP organizations? We're looking for Senior
Technical Program Manager who will collaborate with teams across Worldwide
Advertising to solve critical business problems, navigate ambiguity, and manage
stakeholder expectations. In this role, you will leverage your exceptional
program management skills and technical depth to deliver high visibility
initiatives for our Ads AI Core Infrastructure team. As a senior technical
program owner, you will be accountable for the overall strategy and driving
teams to deliver results. You'll partner with engineering teams to determine
priorities, manage diverse requests from worldwide teams, and balance business
needs against technical constraints. Your ability to anticipate bottlenecks,
provide escalation management, and coordinate large, multi-functional projects
on time will be crucial to our success.

Requirements

• 5+ years of technical product or program management experience
• 3+ years of software development experience
• 5+ years of technical program management working directly with software engineering teams experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules
• Experience building and evaluating system-level technical design
• Experience developing and executing/delivering product and technical roadmaps

Nice To Haves

• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
• Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Responsibilities

• Manage the lifecycle of complex cross-functional programs with considerable impact, driving crisp execution based on customer impact and business opportunity
• Collaborate with business stakeholders to define requirements and deliver complex features while serving as a technical liaison between business stakeholders and internal product, science, and engineering teams
• Create high-level designs and architectural diagrams for implementing technical solutions, partnering with engineers to ensure architectures scale to match the business case
• Monitor metrics and program health, anticipate and clear blockers, manage escalations, and proactively identify and mitigate risks before they become roadblocks
• Lead technical team reviews, build consensus around a vision, and provide context for business and technology choices with a long-term perspective

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed