Senior Talent & Leadership Development Specialist

West Monroe • Chicago, IL

7d

About The Position

Are you ready to make an impact? West Monroe is seeking a Senior Specialist to join the Talent & Leadership Development (TLD) team, with a primary focus on supporting and scaling West Monroe’s AI Academy. This role partners closely with the TLD Senior Manager to deliver high-impact learning offerings, including AI Academy programs and broader internal initiatives, and works with internal stakeholders to build the next generation of AI-enabled leaders and practitioners across the firm .

Requirements

• Education & Experience Bachelor’s degree desired; advanced degree in a related field (e.g., Organizational Development, Learning Sciences, Business, or Technology) preferred.
• 5–7 years of progressive experience in talent development, learning design, or organizational development.
• Experience supporting or designing AI, data, or emerging technology learning programs (formal or informal).
• Learning & Technical Expertise Strong knowledge of adult learning theory, needs assessment, instructional design, and eLearning methodologies.
• Experience creating diverse learning resources such as job aids, facilitator guides, participant materials, and digital content.
• Experience facilitating learning experiences for small and large audiences, both virtually and in person.
• Demonstrated use of AI tools in day-to-day work, modeling effective, responsible, and value-driven AI adoption.
• Project Leadership & Stakeholder Skills Proven project management experience, including project planning, risk identification, and stakeholder management.
• Ability to build strong relationships, influence stakeholders, and navigate ambiguity in a matrixed environment.
• Excellent written and verbal communication skills, including the ability to distill complex concepts clearly.
• Execution & Operating Style Exceptional attention to detail with strong prioritization and organizational skills.
• Comfort operating in a fast-paced, evolving environment with shifting priorities.
• Ability to manage multiple initiatives simultaneously while maintaining high quality standards.

Nice To Haves

• Experience working in a professional services or consulting environment preferred.

Responsibilities

• Strategy & Needs Assessment Conduct needs assessments to identify AI and leadership capability gaps and develop recommendations with implications for learning strategy, operations, and budget.
• Act as a thought partner to internal clients and practice leaders, building sponsorship and aligning learning initiatives to firm strategy and capability priorities.
• Support the governance and evolution of AI Academy and broader TLD offerings to ensure alignment with business objectives.
• Design & Development Partner with SMEs, faculty, and leaders to define learner outcomes and translate AI, data, and technology concepts into scalable learning experiences.
• Own learning development projects end-to-end, including project planning, risk identification and mitigation, and stakeholder management up to executive-level sponsors.
• Create and curate learning assets including curriculum, e-learning, professional development materials, toolkits, and communications.
• Recommend and implement updates to learning content based on learner feedback, business needs, and emerging AI trends.
• Delivery & Facilitation Deliver and facilitate learning experiences, both in-person and virtual, ranging from interactive workshops to cohort-based programs and leadership sessions.
• Measurement & Impact Lead analysis and reporting of learning effectiveness, experience metrics, and business impact indicators, leveraging qualitative and quantitative data to enhance program quality and inform strategic decisions.
• Design clear, compelling reports and presentations that communicate insights and outcomes in alignment with West Monroe brand and style standards.

Benefits

• Employees (and their families) are covered by medical, dental, vision, and basic life insurance.
• Employees are able to enroll in our company’s 401k plan, purchase shares from our employee stock ownership program and be eligible to receive annual bonuses.
• Employees will also receive unlimited flexible time off and ten paid holidays throughout the calendar year.
• Eligibility for ten weeks of paid parental leave will also be available upon hire date.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level