Senior Systems Technician

Vector Security and Vector Security Networks Career • Richmond, VA

1d • Onsite

About The Position

As a Senior Systems Technician, you'll be tasked with the Service of more complex residential and commercial solutions including wired and wireless systems. You will actively participate in company initiatives such as securing new referrals and upselling, while providing exceptional customer service. Do you enjoy installing advanced security solutions for customers? Do you thrive on challenging yourself to stay informed of trends in the security industry? If so, this may be a great career choice for you!

Requirements

• High School Diploma or equivalent.
• 3 – 5 years of field experience or equivalent technical education or certification.
• Minimum of 2 years of life safety and home automation equipment experience- preferred
• Valid driver’s license with an acceptable driving history.
• Must be able to effectively communicate with various individuals professionally to provide superior customer service.
• Must be able to understand the technical functionality of various systems learned online and/or via hands-on instruction.
• Able to demonstrate proficient understanding of the hardware and panel writing of the required manufacturers.

Nice To Haves

• ESA Certified Alarm Technician Level 2 or equivalent - preferred.
• NICET Fire or Video Level 1 - preferred.

Responsibilities

• Service more complex security systems in commercial customer settings.
• Work closely with our outside sales team to ensure our customers receive the highest level of professional care from start to finish.
• Complete and turn in paperwork daily
• Work with internal and external customers daily

Benefits

• Competitive compensation with incentive eligibility
• Medical, dental, and vision coverage
• Company paid life and AD&D insurance
• Company paid short- and long-term disability
• Voluntary benefit products
• 401k retirement savings plan
• Flexible Spending Account
• Paid time off for vacation, sick days and floating holidays
• Tuition reimbursement
• Employee Assistance Program (EAP)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees