Senior Systems Technician

Vector Security

9d

About The Position

As a Senior Systems Technician, you'll be tasked with the installation and/or servicing of complex residential and commercial solutions including wired and wireless systems. Responsibilities also include a basic understanding of access control and video surveillance systems, ability to troubleshoot more complex systems including network issues, and work with basic integration. A more effective communicator, they also serve as a mentor to junior technicians and shares learned technical information to improve individual and branch capabilities.

Do you enjoy installing advanced security solutions for customers?  Do you thrive on challenging yourself to stay informed of trends in the security industry?

If so, this may be a great career choice for you!

Requirements

• High School Diploma or equivalent - required.
• State Licensing - required.
• Valid driver’s license with an acceptable driving history.
• Must be able to effectively communicate with various individuals professionally to provide superior customer service.
• Must be able to understand the technical functionality of various systems learned online and/or via hands-on instruction.
• Able to demonstrate proficient understanding of the hardware and panel writing of the required manufacturers.

Nice To Haves

• 3 – 5 years of industry experience - preferred.
• Minimum of 2 years of life safety and home automation equipment experience- preferred.
• ESA Certified Alarm Technician Level 2 or equivalent - preferred.
• NICET Fire or Video Level 1 - preferred.

Responsibilities

• Install/service residential and/or commercial systems:
• Complete installation and/or servicing of various types of security systems, including wired and wireless systems, with minimal supervision.
• Troubleshoot more complex systems and network issues and work with basic integration.
• Run and fish wires in a concealed manner.
• Set up and communicate system functionality to customer and answer questions.
• Keep job site clean & organized so work can be performed in the safest manner possible.
• Employ basic logic skills to move an issue to resolution.
• Train and mentor technicians:
• Review work of Entry Level and Level 1 technicians on shared job site and provide training to correct any errors.
• Train and mentor Entry Level and Level 1 technicians on package and/or less complex systems.

Benefits

• Competitive compensation with incentive eligibility
• Medical, dental, and vision coverage
• Company paid life and AD&D insurance
• Company paid short- and long-term disability
• Voluntary benefit products
• 401k retirement savings plan
• Flexible Spending Account
• Paid time off for vacation, sick days and floating holidays
• Tuition reimbursement
• Employee Assistance Program (EAP)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees