Senior Systems Reliability Engineer

ADP•Alpharetta, GA

34d

About The Position

ADP Technology Services, Inc. is hiring a Senior Systems Reliability Engineer in our Alpharetta, GA location. Are you empathetic to client needs and inspired by transformation and impacting the lives of millions of people every day? Are you looking to join a dynamic, inclusive team environment with a culture of collaboration and belonging? Well, this may be the role for you! Ready to design what's next? To thrive in this career, you'll need to be enthusiastic, eager to learn, and take on stretch assignments. You strive to learn new technologies and find ways to incorporate what you learn into building your results. You'll be curious, persistent, and at times persuasive. As part of our team, you'll find exciting challenges, get opportunities to grow your career, and develop solid friendships as we design what's next for ADP and the industry. Pace should not scare you. We still find time for a healthy dose of fun.

Requirements

Education and Qualifications/Skills and Competencies. Bachelor's degree in computer science, Computer Engineering, Information Systems, or related field plus five (5) years of related experience required. The company will also accept a master's degree and two (2) years of related experience.
Work Experience. Two (2) years of experience must include: Java; Kubernetes; Kafka; Linux; SQL; Public Cloud (AWS/Azure); DevOps; CI/CD; ECS/EKS; Server-side application frameworks; VPS; Restful and SOAP-based web services, including JSON and XML; S3; RDS; ALB/NLB; Management tools such as Network Topologies; Common Network Protocols such as DNS, HTTP(S), SSH, FTP, SMTP; Troubleshoot and resolve Security and Compliance issues; Scripting with Python, Bash or Groovy; and Setup and troubleshoot on Dynatrace and Splunk.

Responsibilities

Build Teams that thrive. As an experienced leader, you want everyone to shine. You are constantly looking for ways to share your knowledge, motivate others, and keep everyone engaged and productive.
Learning. You're always learning new technologies and processes with tools and other training courses, conferences ADP offers, and operating with a "learn as you go" approach with a willingness to figure out new ways of doing things.
Create Results. You're proactive and hands-on. When you see a potential issue, you never leave things hanging and unfinished. When you and your team deliver a finished product, it's as polished as you could make it.
Continuous Learning. You will actively collaborate with other associates to share ideas or show what you've learned. You are eager to learn, keep up with ever-changing technologies, and maintain the ability to create the best tools for our clients.
Variety of work. There is no typical day. You could be checking in with a team in India one minute, meeting with leadership to review initiatives for the coming quarter later and tomorrow handling a few ad hoc requests from your peers in other departments.
Influence and inspire confidence. You are comfortable presenting to senior leaders, product owners, and peers with a compelling voice that you demonstrate through executive presence, leading change, and creating clear executive-level communications on milestone achievements.
Challenges. Inevitable challenges will arise, and we'll rely on you to look for a solution.
Responsible for supporting services prior to production via infrastructure design, software platform development, load testing, capacity planning and launch reviews and automate system scalability and continually work to improve system resiliency, performance and efficiency.
Architect, design and implement secure solutions utilizing AWS, MS Azure and VMware environments, ensuring adherence with architecture, compliance and security standards.
Design and implement extensions to our existing DevOps, Containers and CI/CD tools.
Deploy and implement new instances of our product in the cloud through Ansible/Terraform templates and/or on-prem setup.
Monitor and manage cloud and data center operations of SaaS and Enterprise IT applications and environments, ensuring system performance objectives are being maintained.
Use Agile and Scrum methods to organize project deliverables, to track and to report progress.
Support operations, meeting reliability and capacity requirements.
Participate in rotating on-call duties.
Participate in timely post-mortems of production incidents.
Drive quarterly objectives to completion (OKRs).