Senior Systems Management Analyst - Remote

UnitedHealth Group • La Crosse, WI

2d • Remote

About The Position

For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together.

Position in this function assists in and support the design, implementation and support of OptumServe infrastructure including virtualization, storage, data security, terminal services and modernization. This position partners with internal and external IT resources to implement, support monitor and maintain OptumServe technology platforms.

You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Requirements

• Bachelor’s Degree in Computer Science, MIS or equivalent training and/or experience
• 7+ years of experience as a network or systems administrator
• Knowledge of data communications standards and implementations
• Solid understanding of IT operations and their related dependencies for executing our contracts successfully
• Proficient Microsoft Software Suite skills
• Proven solid interpersonal skills including the ability to present, persuade and provide professional presentation materials to both large and small groups
• Proven excellent teamwork skills and demonstrated ability to work independently
• Proven organizational skills, project and time management, as well as follow through and attention to detail
• Proven analytical and troubleshooting skills
• Equivalent combination of education, experience and/or applicable military experience will be considered
• If you are offered this position, you will be required to provide extensive personal information to obtain and maintain a suitability or determination of eligibility for a Confidential/Secret or Top Secret security clearance as a condition of your employment

Nice To Haves

• Certifications on related Microsoft, Cisco, EMC and other Technologies
• ITIL or other ITSM framework certification
• DOD/VA/Military Clearances
• National Career Readiness Certificate
• Cisco UCS and EMC enterprise products
• Working experience with automation tools such as SCCM and Orchestrator
• Working experience and knowledge of Infrastructure as Code
• Working experience with Microsoft, VMWare, Cisco, and EMC enterprise products
• DOD/VA/Military experience

Responsibilities

• Mentor, educate, and grow the technology capabilities of the Windows Infrastructure and Server Administration team by providing current and future state technology overview and education
• Provide 3rd level support of Windows Infrastructure and Server Administration Engineers
• Ensure the maintenance and accuracy of Windows Infrastructure and Server Administration documentation
• Develop new and improve existing processes and procedures as it relates to maintenance, automation, system testing, and functional validation
• Participate in maintenance and enhancement projects to SAN, virtualization, backup, Cisco UCS, Dell OME and other technologies
• Participate in problem management and root cause analysis
• Participate in 24x7 On-Call rotation
• All other tasks as assigned

Benefits

• In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements).
• No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level