Senior Systems Integration Engineer

Illinois Tool Works•Eden Prairie, MN

36d

About The Position

Smart people. Smart ideas. Smart choice. A thriving environment for learning, innovation and growth. Why do so many people join MTS Systems Corporation and stay for a career? Because this is a place where you get to apply your creativity, work with smart people on fascinating projects, and make a positive impact on people's lives. It is a place where you can learn, innovate and grow professionally. Transforming what's possible with cars, aircraft, bridges, wind turbines and space-age materials - this is work we dream about as kids. At MTS, it's a rewarding career path for talented individuals who are willing to work hard, think hard, and commit to solving complex and critical challenges for our customers around the world, many of whom are leaders in their respective industries. By joining MTS, you'll have access to the latest tools and technologies, along with the support of colleagues who are passionate about their work. You'll discover a dynamic culture of continuous improvement that extends to our people, one that offers numerous ways to expand your knowledge and advance your career. And because we are a global company, your work may also include world travel. Primary Objective Conduct system-level integration, commissioning and acceptance. Troubleshoot and resolve complex system issues that cross mechanical, electrical, hydraulic, controls, and software disciplines. Provide consulting services and training to customers in area of expertise. Support Sales and Product Development through deep technical understanding of customer needs and directions.

Requirements

Bachelor's Degree in Engineering Field or related field
7 years engineering experience
Commissioning highly complex systems
Developing training materials as needed
Delivery of pre-defined consulting services
In-depth Customer Service support of standard and custom products
Reviewing customer specs and quotations
Develops and delivers user group presentations
Provides voice of customer feedback to development teams

Responsibilities

System Commissioning, Training, Consulting, and Technical Support
Integrate subsystems (mechanical, electrical, hydraulic, controls, software, etc.) into a fully functional system. Verify and validate system performance. Work with team members to resolve system-level issues and gain system acceptance on time and within budget.
Ensure contractual commitments, acceptance plan and customer expectations are in alignment as early as possible.
Provide consulting services to customers in area of expertise and support development of new consulting offerings as appropriate.
Train customers on operation of systems and on integration of MTS's systems into customer product development processes. Develop and deliver MTS training courses in area of expertise.
Provide customer technical support at the Tier 3 level (most difficult or advanced issues).
Support development of new, complex, state-of-the-art test systems from concept design through commissioning and training.
Application Engineering and Sales Support
Perform product demonstrations on software, controllers and mechanical systems.
Review quotations to ensure the test system, acceptance criteria and budget are in alignment.
Analyze performance data and customer requirements in support of sales.
Develop and deliver presentations for user groups or other professional/technical societies. Publish technical papers, collaborating with customers as appropriate.
Develop a broad understanding of customer testing requirements and test processes to enable in-depth technical discussions with customers.
Explain how MTS's solutions fit into customer product development processes and how output from systems can meet customer needs both within and outside the test lab.
Product Development Support
Provide feedback to software, electrical, and mechanical development teams on existing issues and future product enhancements observed during targeted testing, system checkout, and customer interactions.
Working collaboratively with Product Management, develop new product concepts, provide support in justifying new product R&D efforts, and conduct or lead aspects of R&D projects as appropriate.
Stay current with new technologies and seek to leverage these in products and services as appropriate.
Travel & Other
Ability to travel 30% to customer sites, global and domestic
Perform other duties and accept other responsibilities as assigned.