Senior Systems Fleet Support Engineer

Boeing • Seal Beach, CA

2d • Onsite

About The Position

Senior Systems Fleet Support Engineer Company: The Boeing Company Boeing Commercial Airplanes Customer Support is hiring a Senior Systems Fleet Support Engineer to work at our Seal Beach, California location. Position Overview: The primary responsibility in this role will be addressing and resolving in-service issues related to airplane flight control systems. In this role, you will also be tasked with: working directly with airline customers to analyze flight control system issues, writing technical documents to inform airline customers of flight control system issues status/resolution, monitoring supplier performance to ensure system integration and compliance with requirements. The position requires flexibility to address emergent issues and important airline meetings off-hours and may require an occasional off-shift work schedule to support the fleet operating 24/7/365.

Requirements

• Bachelor of Science degree in Engineering, Engineering Technology (including Manufacturing Technology), Computer Science, Data Science, Mathematics, Physics, Chemistry or non-US equivalent qualifications directly related to the work statement
• 5+ years related work experience or an equivalent combination of education and experience.
• Must be willing to support a 24/7 on-call rotation environment to support the needs of the customer.
• This position is expected to be 100% onsite.
• The selected candidate will be required to work onsite at Seal Beach, California location.
• This position must meet U.S. export control compliance requirements.
• To meet U.S. export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.62 is required.
• “U.S. Person” includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.

Nice To Haves

• Full-time aerospace industry experience with flight control systems.
• Flight control systems experience with Boeing or McDonnell Douglas commercial airplane models.

Responsibilities

• Assessing and resolving product/process issues through the product life-cycle.
• Leading research of technical, operational and quality issues that cannot be resolved by the customer.
• Designing and/or providing analysis of interim and final engineering solutions to return airplanes to revenue service.
• Working with and possibly directing cross-functional teams to conduct root cause analysis and develop dispositions for complex design non-conformances.
• Assesses complex system events reports to determine potential safety issues.
• Develops and implements product/process improvements.
• Writes documentation of hardware- and software-related problems.
• Participates in activities for on-site disabled product repair teams.
• Develops customer correspondence for continued safe operation and maintenance of equipment.
• Solves problems and provides other support of fielded hardware and software over the entire product life-cycle.
• Works with others to develop program test strategies.
• Manages performance of critical suppliers to ensure system integration and compliance with requirements.
• Conducts program independent reviews and reports results to program leadership.
• Provides critical support of fielded hardware and software over the entire product life-cycle.

Benefits

• Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
• The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level