Senior Systems Engineer

Yext•Charlotte, NC

About The Position

Yext (NYSE: YEXT) is the leading brand visibility platform, built for a world where discovery and engagement happen everywhere — across AI search, traditional search, social media, websites, and direct communications. Powered by over 2 billion trusted data points and a suite of integrated products, Yext provides brands the clarity, control, and confidence to perform across digital channels. From real-time insights to AI-driven recommendations and execution at scale, Yext turns a brand's digital presence into a competitive advantage, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a ‘Best Place to Work’ globally by industry leaders such as Built In, Fortune, and Great Place To Work®! Our Systems Engineers craft the underlying infrastructure that powers the Yext platform. This means adapting the best open-source and commercial software into an infrastructure architecture that our Software Engineers can utilize to develop the Yext platform. A Senior Systems Engineer is passionate about building and operating reliable, predictable, reproducible, transparent, and secure infrastructure platforms, and advising our Software Engineers how to best utilize it.

Requirements

Significant experience in backend, DevOps, or infrastructure engineering roles in large-scale SaaS, PaaS, or IaaS environments
Extensive experience working with Linux in production environments
Advanced knowledge of at least one major cloud provider, including AWS, GCP, or Azure
Strong experience with infrastructure as code and automation using tools such as Terraform, Pulumi, Ansible, Chef, or similar
Expertise in containerization and orchestration technologies such as Docker, Kubernetes, ECS, or Nomad
Experience scripting and writing code in Bash, Python, Go, or similar languages
A proven track record contributing to large-scale infrastructure migrations, high-availability initiatives, or performance optimization efforts
Familiarity with observability stacks such as Prometheus, Grafana, ELK, OpenTelemetry, or similar tools
Excellent communication skills, with a collaborative mindset and the ability to work effectively across engineering teams
A strong mentoring orientation and a desire to help raise the bar for engineering quality and operational excellence

Nice To Haves

You are hands-on and pragmatic, with strong technical judgment
You care deeply about building secure, maintainable, and scalable systems
You enjoy partnering with other engineers and improving the platforms they rely on every day
You balance operational rigor with a strong bias toward execution and continuous improvement

Responsibilities

Help design, build, and maintain infrastructure systems that power our core SaaS platform, with a focus on performance, security, reliability, and developer experience
Collaborate cross-functionally with Product Engineering, SRE, and Security teams to drive infrastructure projects from concept through production
Evaluate existing systems and implement architectural improvements that increase scalability, resilience, and operational efficiency
Build and manage infrastructure using infrastructure-as-code tools such as Terraform, Pulumi, or similar technologies
Use configuration management tools such as Ansible, Chef, or similar to improve consistency and automation across environments
Support and evolve containerized platforms and orchestration systems, including technologies such as Docker, Kubernetes, ECS, or Nomad
Contribute to observability and operational excellence through monitoring, logging, alerting, and instrumentation improvements
Document system designs, platform standards, and operational best practices, and instruct developers on how to use them effectively
Mentor and guide junior engineers, contributing to a culture of technical excellence, ownership, and continuous learning
Participate in an on-call rotation and help maintain the health, availability, and performance of production systems