Senior Systems Engineer, Production

Clio • London, OH

54d • Hybrid

About The Position

Clio is more than just a tech company-we are a global leader that is transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice. Summary: We are currently seeking a Senior Systems Engineer, Production to join our Platform Team. This is a remote role based in the United Kingdom, with a preference for candidates located in or near London for occasional in-person collaboration. What your team does: The Systems Engineering team at Clio builds and operates the systems that power all of our cloud-based products and services. We design, automate, and maintain the infrastructure that enables our global teams to deliver reliable, secure, and scalable solutions to thousands of customers every day. Our mission is to make deploying and operating software effortless and safe. We focus on automation, observability, and reliability, ensuring every engineering team at Clio can move faster and with confidence. You'll be part of a globally distributed team, collaborating closely with engineers in North America and Europe, driving technical excellence across Clio's production environments. Who you are: You're an experienced AWS engineer who thrives on building infrastructure that just works - scalable, secure, and self-healing. You're obsessed with automation, love digging into cloud architecture, and enjoy mentoring others on best practices. You understand what great DevOps looks like - continuous delivery, observability, feedback loops - and you know how to turn those principles into reality. You communicate clearly, solve problems creatively, and bring both curiosity and calm to complex challenges.

Requirements

• Deep experience designing, deploying, and operating AWS infrastructure at scale.
• Strong expertise with Terraform and infrastructure automation.
• Solid understanding of AWS services such as ECS/EKS, RDS, Lambda
• Familiarity with observability platforms (Datadog, Prometheus, Grafana, etc.).
• Proficiency in containerization (Docker, Kubernetes).
• Experience with CI/CD systems such as Buildkite, GitHub Actions, ect.
• Familiarity with Linux systems administration, networking, and observability tooling.
• Coding skills in Bash, Python, Ruby, or Go.
• Excellent communication and documentation abilities, with a focus on knowledge sharing and team collaboration

Nice To Haves

• Experience with Kubernetes (EKS) in production environments.
• Expertise in AWS cost management, scaling, and multi-account strategies
• Prior experience in platform engineering or developer productivity teams.

Responsibilities

• Design, build, and maintain the AWS infrastructure supporting Clio's production environments.
• Implement and evolve Infrastructure-as-Code using Terraform, ensuring reproducibility and compliance.
• Collaborate with developers to improve CI/CD pipelines, deployment strategies, and overall developer experience.
• Enhance observability and reliability, refining alerting, monitoring, and incident response.
• Lead cloud optimization projects, improving performance, cost efficiency, and security posture.
• Mentor and guide team members, fostering a culture of technical excellence and continuous learning.
• Partner with Security, DevOps, and Product Engineering teams to deliver scalable, resilient, and compliant systems.

Benefits

• Competitive, equitable salary with top-tier health benefits and dental coverage
• Hybrid work environment, with expectation for local Clions to be in office minimum 2 days per week on our Anchor Days.
• Flexible time off policy
• Pension contribution
• Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Publishing Industries
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees