Senior Systems Analyst
About The Position
Serena & Lily, a lifestyle and home furnishings brand, is seeking a responsible and experienced Systems / WMS Analyst to work from our distribution center in Rincon, GA. The primary responsibility of this role is maintaining and configuring the WMS system. In this position, you will work closely with the leadership team to analyze data, identify operational inefficiencies and develop solutions to optimize our system. You will have the opportunity to contribute to the ongoing growth and success of our organization that will allow Serena & Lily to continue providing best in class customer and delivery experience. This position reports to the Vice President, GDC Operations.
Requirements
- Bachelor's degree in IT, Computer Science, Information Systems or equivalent experience required.
- 4+ years hands on experience supporting WMS, preferably within high volume, multiple warehouse organizations.
- 3+ years working on or with IT projects.
- Expertise working with distribution center WMS and ERP systems. (JDA/Red Prairie, High Jump, Tecsys, Avectous, NetSuite or other Supply Chain Software Systems).
- Strong analytical and critical thinking skills, and a comprehensive understanding of warehouse processes. Understanding of supply chain, logistics, 3PL and distribution functional concepts.
- Ability to set and manage multiple priorities, objectives, initiatives and meet deadlines.
- Excellent ability to simplify complex topics and have effective communication skills.
- Experience in documenting process flows and operational procedures
Responsibilities
- System Configuration, this includes setting up parameters, defining workflows, and creating rules for inventory, shipping and receiving management.
- System Maintenance to ensure that the system is properly maintained and updated. This includes identifying and resolving system issues, upgrades and ensuring the system is functioning as expected.
- System integration with other systems such as ERP to ensure seamless data flow between systems.
- Data Analysis from the system to identify trends, optimize and improve overall warehouse efficiency.
- Research and recommend process/procedure and technology improvements within DC system by incorporating both business and technical knowledge.
- Provide staff training and technical support for the WMS system and related equipment. Responsible for maintaining, troubleshooting, and improving on all interfaces of WMS, Material handling systems, RF devices, and other hardware.
- Define any risk and suggest mitigation plan as deemed appropriate.
- Collaborate with cross-functional teams to ensure systems are optimized and meet the needs of the organization.
- Develop and maintain system documentation and SOPs. Execute test plans and test environments, to validate functionality against design requirements.
Benefits
- Employees (and their families) are covered by medical, dental, vision, and basic life insurance should they choose to participate in Serena & Lily's benefits.
- Employees can enroll in our company's 401k plan.
- During the first year of employment, full-time employees accrue twenty-one days of PTO and seven paid holidays throughout the year.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
251-500 employees
