Senior Systems Analyst Implementation - Lab

Independence Health System Careers•Butler, PA

About The Position

The Senior Systems Analyst is responsible for analyzing a customer’s business and information service needs. Playing a critical role in analyzing, designing, and implementing complex IT solutions to meet and support the strategic objectives of the organization. This position requires a deep understanding of business processes, systems architecture, and advanced technical skills to provide comprehensive solutions that enhance operational efficiency and drive business growth. Proactively determines, defines, develops and recommends best delivery solutions by outlining and documenting scope of work. Logically and timely analyzes, manages and develops system documentation. Is responsible for leadership and mentoring information services to customers at all levels. This includes focusing on customer needs by accurately listening, interpreting and responding to customers in a friendly manner. Collaborate with peers and to deliver quality services in conjunction with the mission and strategic objectives of Independence Health System while continuing to maintain job knowledge and skills to meet the ever changing needs of customers. Senior systems analyst utilizes their vast knowledge and extensive work experience in conjunction with sounds judgement to make crucial decisions regarding system design. The senior analyst will explore new technologies and determine feasibility for the organization. They will mentor systems analysts and foster knowledge transfer and growth. They will take a lead in follow through and resolution to complex issues and requests.

Requirements

Bachelors Degree in Information Technology or other related field.
3-5 years of experience in IT analysis and application system environment.
Strong leadership ability, good organizational skills, independent and critical thinking skills, sound judgment, and knowledge of legal aspects and liability of clinical practice.
Strong ability to communicate complex and/or controversial topics and concepts to a wide and diverse audience.

Nice To Haves

Experience in Healthcare setting.

Responsibilities

Collaboration with stakeholders to understand, document and design business needs and system requirements.
Operates as an escalation contact for Information Services support by identifying problems and investigating the issues in a timely manner, taking appropriate actions to resolve problems independently. Escalating and consulting with vendors and management as appropriate.
Installs, maintains and manages systems in accordance with departmental procedure and Independence Health System policies.
Monitors applications and takes action to ensure system security, stability and reliability and proactively addresses needs for upgrades and patching
Develops processes and documentation for Information Technology Knowledge base including education for the Information Technology department.
Makes significant contributions to crucial decisions regarding application design, functionality and planning for future releases.
Researches and stays up to date on new functionality for applications, determining feasibility to resolve current issues or meet needs for future planning involving new products and functionality.
Mentors analysts for knowledge transfer and enhanced analytical skills.
Responsible for troubleshooting and bringing complex issues to resolution.
Other duties as assigned.