Systems Sr Administrator (IT)

DAVITA • Brentwood, TN

4d • $78,000 - $119,000

About The Position

At DaVita Clinical Research, we find that our best leaders are those who create an inspiring vision, have a desire to shape the future of medicine, and empower their team to achieve success. They enjoy tackling difficult problems and believe that the best way to solve them is through a collaborative environment that involves team efforts. They take ownership of results and instill accountability in those they lead. They are driven, compassionate, strong communicators, relationship builders, and find real fulfillment in challenging and impactful work.

We are looking for a highly motivated, positive and innovative individual who has a strong aptitude in technology and business operations. The teammate would be responsible for problem solving/troubleshootingtechnology related areas, and for highly effective collaboration and communication with a variety of functional areas within DCR and the broader DaVita organization. In addition, the Sr. Systems Administrator is responsible for day-to-day maintenance, support and upgrades for critical and complex operating systems, applications and servers utilized by DCR. Additionally, this role is responsible for defining the operational processes to develop, manage and support DCR IT Infrastructure, participating in ongoing continuous improvement initiatives, as well as supporting the department Director with business operations.
Based on business needs, a flexible weekly work schedule is available.

Requirements

• Bachelor's Degree in Information Systems with 6+ years’ experience in a technical discipline (including database management & systems security techniques) or an equivalent combination of education and experience.
• Considerable experience in maintaining and supporting essential systems.
• Knowledge best practices as they apply to network, server, storage, and security infrastructure.
• Thorough knowledge of Microsoft Windows
• Proven experience in IT Operations and ability to manage multiple projects.
• Strong leadership, organization and project management skills
• Strong understanding of business processes governance and compliance
• Demonstrated ability to work well with cross-functional groups.
• Demonstrated interpersonal, collaborative, and relationship-buildingskills; ability to interact positively with teammates at all levels of the company
• Demonstrated strengths in organizational, attention-to-detail, follow-through, reasoning, and critical thinking.
• Demonstrated ability to effectively communicate information, including to audiences with varying degrees of familiarity
• Demonstrated strengths in organizational, attention-to-detail, follow-through, reasoning, critical thinking, and problem-solving skills
• Must be willing to stretch “up” and “down” in responsibilities
• Up to 10% travel depending on business needs.

Nice To Haves

• Experience with Clinical Trial Management Systems (CTMS) and related software is a plus.

Responsibilities

• Configuring, managing and monitoring internal DCR systems and associated hardware including diagnosing and troubleshooting system and application technical issues, analyzing current system performance and scalability to recommend improvements and changes, development and management of databases for various cross-functional efforts and the management and support of all system security and access.
• Serves as a team lead in support of the department Director for the overall business operations of the DCR IT Department (budget, metrics, strategic initiatives, project management, special projects, operational processes, etc.).
• Develop and manage IT policies, procedures, technical documentation and Governance Portfolio for all DCR IT systems. Includes reading, writing, reviewing, and editing documentation including job aids, work instructions, SOPs, and validation documentation that involve IT related systems and applications. This would also include developing IT related training and training new system users.
• Partner with functional stakeholders to identify system/team/business requirements for new system procurement including conducting research, developing support plan for cross-functional business areas, obtaining quotes, preparing proposals, recommending technology purchases and overseeing/participating in the implementation of that technology.
• Foster and maintain an environment of effective and collaborative working relationships amongst teammates, leadership and external partners (Corporate DKC IT, Vendors).
• Remain knowledgeable with current and future technologies and provide strategic guidance with the respect to the integration of technologies into the DCR Enterprise.
• Other duties as assigned.

Benefits

• More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.
• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees