Senior Systems Administrator (Remote App)
About The Position
We are seeking an experienced Senior Systems Administrator – Remote Applications to design, manage, and optimize enterprise remote application and virtual access platforms. The ideal candidate has deep expertise in Microsoft RDS, Citrix, VDI, and application virtualization technologies, with a strong focus on performance, security, and high‑availability for distributed workforces. Key Responsibilities Remote Application Platform Engineering Design, administer, and support enterprise remote application platforms (RDS, Citrix Virtual Apps and Desktops, VDI, application virtualization). Manage RDS farms, session hosts, brokers, gateways, and licensing servers. Administer Citrix delivery controllers, StoreFront, Workspace, and supporting components. Lead platform upgrades, migrations, and architecture enhancements. Performance, Scalability & High Availability Optimize performance, resource utilization, and user experience across remote environments. Implement and maintain load balancing, redundancy, and failover strategies. Monitor platform health and proactively address performance bottlenecks. Security & Access Controls Collaborate with security teams to implement secure remote access controls and baselines. Manage SSL certificates, secure gateway configurations, and encryption settings. Apply Group Policy, hardening standards, and configuration baselines for session hosts. Troubleshooting & Advanced Support Diagnose and resolve complex session, profile, and application delivery issues. Manage user profiles (roaming profiles, FSLogix, UPM) and application settings. Serve as an escalation point for remote access and virtual application issues. Operations, Lifecycle & Documentation Support patching, updates, and lifecycle management of remote application platforms. Maintain documentation, runbooks, and operational standards. Coordinate with networking teams on firewall rules, DNS, load balancing, and connectivity requirements.
Requirements
- Bachelor’s degree in information technology or related field, and 8 years of experience. 4 years of additional experience may be substituted in lieu of a degree.
- 7 years of systems administration experience with a strong focus on remote access technologies.
- Expert‑level experience with Microsoft RDS and/or Citrix Virtual Apps and Desktops.
- Strong Windows Server and Active Directory experience.
- Experience with profile management and application virtualization technologies.
- Familiarity with networking concepts related to remote access (DNS, load balancing, firewalls).
- Proficiency in scripting and automation (PowerShell).
- DoD 8140 IAT Level II certification (e.g., Security+).
- Active TS/SCI clearance.
Nice To Haves
- Experience with Azure Virtual Desktop (AVD) or cloud‑hosted VDI solutions.
- Experience with VMware Horizon or similar platforms.
- Knowledge of MFA, conditional access, zero trust, and secure remote access models.
- Relevant certifications (Microsoft, Citrix, VMware)
Responsibilities
- Design, administer, and support enterprise remote application platforms (RDS, Citrix Virtual Apps and Desktops, VDI, application virtualization).
- Manage RDS farms, session hosts, brokers, gateways, and licensing servers.
- Administer Citrix delivery controllers, StoreFront, Workspace, and supporting components.
- Lead platform upgrades, migrations, and architecture enhancements.
- Optimize performance, resource utilization, and user experience across remote environments.
- Implement and maintain load balancing, redundancy, and failover strategies.
- Monitor platform health and proactively address performance bottlenecks.
- Collaborate with security teams to implement secure remote access controls and baselines.
- Manage SSL certificates, secure gateway configurations, and encryption settings.
- Apply Group Policy, hardening standards, and configuration baselines for session hosts.
- Diagnose and resolve complex session, profile, and application delivery issues.
- Manage user profiles (roaming profiles, FSLogix, UPM) and application settings.
- Serve as an escalation point for remote access and virtual application issues.
- Support patching, updates, and lifecycle management of remote application platforms.
- Maintain documentation, runbooks, and operational standards.
- Coordinate with networking teams on firewall rules, DNS, load balancing, and connectivity requirements.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
