Senior Systems Administrator

City of Arvada • Arvada, CO

11h • Onsite

About The Position

The City of Arvada is seeking a Senior Systems Administrator to strengthen and elevate our enterprise infrastructure. In this role, you’ll design, secure, and optimize complex systems across servers, networks, virtualization, and storage—while leading projects, mentoring team members, and driving IT best practices. If you thrive in high-impact environments and are ready to take ownership of critical infrastructure that supports our community, we’d love to connect.

Requirements

• Strong skills in monitoring and maintaining computer infrastructure, particularly emphasizing:(On-site servers, Interactions between the software and the network, network server integrity, and resilience.)
• Strong knowledge and fundamental understanding of core networking protocols, network routing, DNS, DHCP, TCPIP, and Ethernet technologies.
• Strong knowledge and experience with SANs, HBA’s, iSCSI.
• Advanced knowledge of systems monitoring tools.
• Strong knowledge and experience with Windows, VMware and Linux Operating systems.
• Works with Database Administrator to ensure all files and data storage areas are configured and sized to provide for optimal user access within the parameters of system hardware.
• Shares responsibilities for ensuring optimal database performance with Database Administrator.
• Knowledge of and ability to follow ITIL best practices.
• Understanding of ITIL processes, including ITIL change, incident, problem, and service level management.
• Strong knowledge of data recovery for Windows, Linux, VMware platforms, and cloud-based platforms.
• Ability to adapt to changing department needs and shift workload to accommodate those needs.
• Ability to effectively present and offer innovative ideas, new methods, trends and solutions to the advancement of the organization.
• Ability to analyze complex projects and move forward with minimal direction or supervision.
• Ability to clearly articulate and formally report potential benefits from both structural and incremental change.
• Ability to encourage and motivate colleagues to share creative ideas and learn from failures.
• Ability to prioritize daily work tasks and change as necessary to accommodate business needs.
• Ability to take ownership and initiative.
• Strong analytical skills.
• Strong attention to detail.
• Ability to effectively communicate verbally and in writing information to support organizational objectives and interact with all levels of personnel within the city positively and cooperatively.
• Must be able to operate a motor vehicle.
• A valid Colorado driver’s license and acceptable driving record is required.
• Bachelors Degree (BA, BS, BBA) Education Major Information Systems, Technology or related field.
• An equivalent combination of education and experience may be considered.
• Eight (8) years’ experience in system administration, installation of operating systems, new releases, upgrades, and Active Directory administration required.

Nice To Haves

• Knowledge of ITIL principles and best practices.
• Knowledge of PII, HIPAA, PCI, and CJIS security requirements.

Responsibilities

• Selects appropriate design standards, methods, and tools that are consistent with enterprise and solution architectures and ensure they are applied effectively.
• Contributes to policy for selection of server architecture components.
• Evaluates and analyzes the impact on major design options and assesses and manages associated risks.
• Ensures the system design balances functional, service quality, security, and systems management requirements.
• Responsible for significant aspects of server specifications and designs within the organization.
• Responsible for installation of projects, providing effective team leadership, including information flow to and from the customer and IT staff during project work.
• Drafts and maintains procedures and documentation for system support.
• Contributes significantly to investigating, diagnosing, and resolving network system/server problems.
• Seeks to fully address the client's needs by ensuring that proposed solutions are properly understood and appropriately deployed.
• Monitors the effectiveness of installations and ensures that appropriate recommendations for change are made.
• Supports arrangements for disaster recovery together with supporting processes and manages the testing of such plans.
• Monitors service component capacity and initiates actions to resolve any shortfalls.
• Ensures that all requests for support are handled according to set standards and procedures.
• Oversees the provision of specialized advice by others.
• Consolidates expertise from multiple sources, including third-party experts, to provide coherent advice that furthers organizational objectives.
• Supports and promotes the development and sharing of specialized knowledge within the organization.
• Maintains recognized expert-level knowledge in systems.
• Maintains in-depth knowledge of information technologies and provides expert advice regarding their application.
• Assesses, analyzes, develops, documents, and implements changes based on requests for change.
• Follows agreed procedures and identifies, registers, and categorizes incidents.
• Gathers information to enable incident resolution and promptly allocates incidents as appropriate.
• Logs incidents, change requests, and service requests and maintains relevant records.
• Travels to and attends team and organizational meetings, training, events and activities and appropriately and professionally represents the department.
• Performs other duties as assigned.

Benefits

• The City of Arvada offers a robust Total Rewards package.
• Temporary, Variable Hour and Health Plan Eligible employees will earn 1 hour of sick leave for every 30 hours worked, up to a maximum cap of 48 hours.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level