Senior Supervisor, Operations and Production

The Pasha Group•National City, CA

12d•$88,000 - $94,000

About The Position

Position at Pasha Automotive Services Information for California residents about our collection and use of job applicant personal information can be found here: Privacy Practices Job Summary The Operations and Production Senior Supervisor is responsible for supervision of automotive services operations. Working under general management guidance, this role is responsible for scheduling all work assignments, productivity, and quality of automotive technicians to meet Pasha Automotive Services deliverables as well as customer requirements. Primary Objectives Manage effective, service-driven relationships with customers. Plan, coordinate, drive, and manage execution of services according to customer and Pasha requirements and timeframes. Actively manage and review processes using a metrics-driven continuous improvement approach. Ensure compliance with safety and regulatory requirements, quality system standards, and Pasha’s policies. Complete timely and accurate data reconciliation and reporting to support billing and other business processes. Manage staff effectively in alignment with Pasha’s values and business and contract requirements.

Requirements

Associate degree in business or related field or equivalent combination of experience and coursework required
Valid state issued driver license and acceptable driving record required
Transportation Worker Identification Credential required
4+ years of relevant experience in a production environment required
1+ year of leadership or supervisory experience required
Strong quantitative and analytical thinking skills.
Ability to manage and deliver on multiple competing priorities.
Proven ability to work in a fast paced environment, prioritize projects and deliverables, and interact effectively with cross-functional teams.
Strong problem solving and multi-tasking skills with a keen eye for detail.
Self-motivated with the ability to work under pressure with minimal supervision.
Excellent organizational and multi-tasking skills.
Self-motivated with the ability to work under pressure with minimal supervision.
Familiarity with sound safety practices, OSHA regulations, and incident reporting and documentation processes.
Strong presentation skills
Demonstrated proficiency with Microsoft Office products at the following levels: ? Excel, Word, Outlook: Intermediate level of skill
Must be fully vaccinated against COVID-19, except as prohibited by law.

Nice To Haves

Bachelor’s degree preferred
Experience in automotive assembly production, rail, truck and vessel logistics, international and/or domestic cargo handling preferred

Responsibilities

Manage daily work assignments, productivity, and quality of assembly processes including accessory installation, final inspection, quality control, processing department interface, and direct customer communication.
Possess a thorough understanding of customer requirements and parameters, internal quality procedures, and applicable regulations, safety requirements, and internal practices relevant to scope of work.
Communicate and document requirements effectively to ensure employee and vendor awareness as appropriate.
Collaborate on a daily basis with Pasha departments including Parts, Labor, Safety, Training, Client Services, and Finance to ensure seamless communication and program execution to meet customer’s goals and expectations.
Working with the senior management team, create and improve processes to maximize quality, productivity, and revenue using LEAN Manufacturing principles within the Pasha Operating System.
Maintain established quality standard and efficiency targets to daily production plan results.
Identify performance and execution deficiencies and provide root cause analysis and action item documentation process; identify and implement counter measures for defects outside of control limit.
Provide data-driven coaching, feedback, recognition, and corrective action to employees.
Ensure that sufficient communication procedures, staff cross-training, process documentation, and technical training is in place to allow for normal time off, turnover, and reassignment of staff.
Maintain working knowledge of the provisions of current collective bargaining agreements.
Support maintenance of accurate billing by working with accounting to ensure all services performed are included in a monthly billing cycle.
Plan, organize, and manage the daily Assembly and Parts process for all customers. Daily work plan will be derived from established Standard Installation Times (SIT) in proprietary systems and customer delivery objectives.
Create goals and objectives for the department which may include an annual operating budget and a marketing plan to promote new and repeat business.
Identify training needs within the department to improve productivity and efficiency and provide resources.
Other duties as assigned.