Senior Supervisor Home Care

European Service At Home • Rockford, IL

23d • $26 - $27

About The Position

PURPOSE : To be responsible for supervising and managing a European Service at Home Rockford branch. Will oversee reporting, hiring, and training of staff, and growing branch revenue. Duties include managing and supervising the branch In-Home Care Services and HCA Supervisors; assisting the Home Services Administrator with the overall planning, directing, coordinating, and handling of the branch. Serves as a resource for technical questions, applications, and problem-solving regarding the Community Care Program, and provides excellent customer service. RATE: BOE, $26-27 on start BENEFITS : Work in a striving environment, focusing on project work that has a direct impact on the well-being of our (your) vulnerable clients Working in a friendly team environment with a collective diversity program Job training Medical, dental, vision, and life insurance Vacation & sick time off Paid holidays Bereavement leave ESSENTIAL FUNCTIONS : Serves as a resource for technical questions, applications, and problem-solving Prepares monthly statements and analysis for the branch and manages and supervises the department's HCA Supervisors; responsible for day-to-day supervision and leadership. Maintains and oversees all Community Care Program and Illinois Department of Public Health procedures and processes. Manages and supervises the participants' needs according to the plan of care of the participant and has the direct responsibility for working as a backup in each position supervised. Oversees and manages the case notes, care plans, schedules, authorizations, etc., for all participants, as well as the work refusal forms, FMLA, insurance applications, etc., for the branch employees Has the direct responsibility for working as a backup in each position supervised Maintains professional, friendly, courteous, caring relationships and atmosphere with all staff members Works in a team to assure the accomplishment of the company's goals QUALIFICATIONS : Excellent communication skills in English Ability to Delegate A high school diploma or general education diploma Reliable transportation and willingness to substitute caregiver Some office experience Computer skills

Requirements

• Excellent communication skills in English
• Ability to Delegate
• A high school diploma or general education diploma
• Reliable transportation and willingness to substitute caregiver
• Some office experience
• Computer skills

Responsibilities

• Supervising and managing a European Service at Home Rockford branch
• Overseeing reporting, hiring, and training of staff
• Growing branch revenue
• Managing and supervising the branch In-Home Care Services and HCA Supervisors
• Assisting the Home Services Administrator with the overall planning, directing, coordinating, and handling of the branch
• Serving as a resource for technical questions, applications, and problem-solving
• Preparing monthly statements and analysis for the branch
• Maintaining and overseeing all Community Care Program and Illinois Department of Public Health procedures and processes
• Managing and supervising the participants' needs according to the plan of care of the participant
• Overseeing and managing the case notes, care plans, schedules, authorizations, etc., for all participants
• Maintaining professional, friendly, courteous, caring relationships and atmosphere with all staff members
• Working in a team to assure the accomplishment of the company's goals

Benefits

• Work in a striving environment, focusing on project work that has a direct impact on the well-being of our (your) vulnerable clients
• Working in a friendly team environment with a collective diversity program
• Job training
• Medical, dental, vision, and life insurance
• Vacation & sick time off
• Paid holidays
• Bereavement leave

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED
• Number of Employees: 51-100 employees