Senior Supervisor, Data Center Critical Facilities

Equinix•Dallas, TX

10d•Onsite

About The Position

Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future. Joining our operations team means being at the center of everything – maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work. Job Summary The Senior Supervisor, Data Center Critical Facilities is responsible for overseeing day‑to‑day critical facilities operations within the data center, ensuring uptime, safety, and compliance with Equinix standards. This role leads front‑line teams, supports operational excellence, and partners closely with Engineering, Security, and Operations stakeholders to deliver a highly reliable customer environment.

Requirements

5+ years of experience in critical facilities, data center operations, or mission‑critical environments
2+ years of people leadership or supervisory experience in an operations or facilities setting
Strong working knowledge of electrical and mechanical systems (UPS, generators, switchgear, chillers, HVAC)
Experience responding to incidents and managing escalations in high‑availability environments
Ability to work onsite, including nights, weekends, or on‑call rotations as required
Strong communication, leadership, and cross‑functional collaboration skills

Nice To Haves

Prior experience in large‑scale data centers or colocation environments
Familiarity with change management, CMMS tools, and operational reporting
Relevant certifications (e.g., electrical, mechanical, facilities, or safety certifications)
Experience supporting audits and regulatory compliance activities

Responsibilities

Lead and supervise Critical Facilities Technicians and Operators, ensuring 24x7 operational coverage and adherence to operational procedures
Oversee daily operations of electrical, mechanical, HVAC, power, cooling, and life‑safety systems to maintain data center uptime
Ensure compliance with Equinix safety standards, regulatory requirements, and operational policies
Act as an escalation point for incidents, alarms, and abnormal conditions, drive root cause analysis and corrective actions
Support preventive and corrective maintenance activities, including vendor coordination and change management
Partner with Engineering, Construction, Security, and Customer Operations teams to support site initiatives and customer requirements
Maintain accurate documentation, logs, and reports related to incidents, maintenance, and operational performance
Coach, mentor, and develop team members, support performance management and training initiatives
Participate in audits, inspections, and continuous improvement efforts to enhance operational resilience

Benefits

As an employee, you become important to Equinix’s success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we’re providing you with the best package possible. So, wherever you are in your career and life, you’ll be able to enhance your experience and bring your whole self to work.
Employee Assistance Program: An Employee Assistance program is available to all employees.
US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members. - Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future. - Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms.

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