HFN: Senior Supervisor, Computer Design Center

Hanger, Inc.•Phoenix, AZ

1d•Onsite

About The Position

Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering advanced O&P solutions, clinically differentiated programs, and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide, while its Products & Services segment distributes branded and private label O&P devices, products, and components, and provides rehabilitative solutions. With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services, and value. Employees at Hanger help people achieve new levels of mobility and freedom. This role involves working with the technical aspects of designing and digital processes for the fabrication of Orthotics and/or Prosthetic devices.

Requirements

Bachelor’s degree in a related field and 3 years of related experience; or High School Diploma / GED with a minimum of five years’ of related experience
Technical ability with computer design programs to manipulate shapes for defined outcome
Strong general knowledge of computer systems, work flows for digital files and networks
Ability to read and understand work measurement forms
Effective organizational, time management and planning skills
Good interpersonal and verbal skills for communicating with others
Ability to work effectively as a team member
Ability to supervise Orthotics and/or Prosthetics Design technicians
Knowledge of Computer Design systems and best practices
Demonstrated competency in computer design of O&P devices
Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships
Keep the patient at the center of everything that you do, building lifelong trust
Foster open collaboration and constructive dialogue with everyone around you
Continuously innovate new solutions, influencing and responding to change
Focus on superior outcomes, and calibrate work processes for outstanding results

Responsibilities

Oversee digital processes (scanning and designing) to fabricate orthotic and/or prosthetic devices
Utilize computer design processes to generate digital files for manufacturing
Enforce required quality and productivity standards to lead the CDC team
Contact clinicians and fabrication centers to resolve technical issues on designs or modification used in fabrication
Direct and assist training of Design technicians in all aspects of design process & quality standards
Facilitate communication with clinicians on technical issues to ensure expectations are met and resolve any issues to promote excellent service
Ensure all Computer Design Center (CDC) employees understand expectations for service and design protocols
Drive continuous cross training to promote flexibility among the entire CDC team
Provide employees with all necessary resources and direct feedback so they can fully achieve the expectations of their position
Assist, direct, and set goals in the organization to improve efficiency and enforce quality and operational standards

Benefits

Competitive Compensation Packages
8 Paid National Holidays & 4 additional Floating Holidays
PTO that includes Vacation and Sick time
Medical, Dental, and Vision Benefits
401k Savings and Retirement Plan
Paid Parental Bonding Leave for New Parents
Flexible Work Schedules and Part-time Opportunities
Generous Employee Referral Bonus Program
Mentorship Programs- Mentor and Mentee
Student Loan Repayment Assistance by Location
Relocation Assistance
Regional & National traveling CPO/CO/CP opportunities
Volunteering for Local and National events such as Hanger’s BAKA Bootcamp and EmpowerFest