Senior Strategic Partnerships Manager

Upside•Washington, DC

7d•$150,000 - $165,000•Hybrid

About The Position

We created Upside to transform brick-and-mortar commerce. Our technology uses the sophistication of online retail—profit measurement, attribution, and incrementality—to provide users with more value on their everyday purchases and brick-and-mortar businesses with new, profitable customers. We’ve helped millions of users earn 2 to 3 times more cashback than any other product, and hundreds of thousands of brick-and-mortar businesses earn measurable profit. Billions of dollars in commerce run through the Upside platform every year, and that value goes directly back to our retailer partners, the consumers they serve, and important sustainability initiatives. Upside is seeking a Senior Strategic Partnerships Manager to grow and manage Upside’s partner distribution network of consumer applications. You will own a portfolio of strategic partners, including leading consumer apps, innovative fintechs, and major banking institutions. As a member of the Strategic Partnerships team, you’ll play a key role in influencing and driving our consumer partnership strategy by managing strategic relationships from launch to scale with both internal and external constituents.

Requirements

7+ years of client or partner-facing experience, including 3+ years of enterprise experience in technology
Experience and comfort with public speaking and facilitating meetings to drive decisions and outcomes across multiple levels of stakeholders
Experience in Project and Program Management, including timeline management, client communication, report interpretation, and specifically coordinating the implementation of technical and business solutions
Strong analytical skills, with the ability to demonstrate conclusions, influence decisions, and to translate analysis into relatable and compelling talking points and stories
Ability to travel (~10% for quarterly partner reviews)

Nice To Haves

MBA or other advanced degree or equivalent experience preferred
Experience working with consumer loyalty or rewards programs, two-sided marketplaces, or fintech and banking applications is a major plus

Responsibilities

Work with Upside and partner product, engineering, and marketing teams to deliver meaningful consumer acquisition for Upside and transaction growth for our retailers
Lead partners through implementation and launch to long-term partner management and expansion, promoting trust and belief throughout their partnership with Upside
Ensure timely, in-full delivery of partnership deal terms. Establish and monitor performance metrics as needed to ensure commitments are met.
Lead regular partnership reviews, interpreting raw performance data to build performance reports, case studies, and business cases
Identify and implement expansion opportunities, negotiating deal terms and managing the contractual process to extract maximum value for Upside
Maintain and improve a cross-functional playbook of partnership standards to influence future deal terms and partnership launches
Maintain Partnership account health at multiple levels across partner business, including senior executives, and predict and address concerns before they lead to churn risk