Senior Strategic Operations Analyst
About The Position
Shields Health Solutions is hiring a Senior Data Analyst to turn data into decisions and operational outcomes. Reporting to the Director of Financial Systems & Analytics, you will collaborate directly with executives and functional leaders to identify performance opportunities, design KPI frameworks, and deliver automated reporting and dashboards (Tableau, SQL, Excel, Python) that drive measurable improvements in efficiency, revenue, and experience. You will own the roadmap for select analytics products, proactively recommend process and workflow changes, and standardize cross‑functional measurement. This role is highly visible and ideal for a strategy‑minded analyst who enjoys translating insight into action. The ideal candidate will have ample business intelligence experience, is a capable communicator, possesses expert-level Tableau and SQL skills, and is experienced with Excel and Python.
Requirements
- 5+ years of experience as data or business intelligence analyst, developer, or engineer
- 3+ years of developing reporting and data processes using Tableau, SQL, and Tableau Prep
- Expertise in communicating insight and technical processes to non-technical and executive audiences
- Advanced data modeling skills
- Intermediate Excel and PowerPoint skills
- Experience in owning reporting products and driving development projects
- Must be a highly motivated, results-driven professional with an entrepreneurial attitude who can thrive in a team-oriented environment
- Growth-oriented and positive and problem-solving mindset
- Highly analytical with strong attention to detail; methodical thinker
- Effective at multi-tasking; someone who enjoys and thrives wearing multiple hats at once, seeks exposure to different perspectives, and learning new skills
- Customer service oriented, flexible and adaptable with proven ability to solve problems in a collaborative manner with strong ability to influence
- Bachelor’s Degree in STEM, finance, business administration, or computer science
Nice To Haves
- Experience with Python, R, NetSuite, or OpenAir a plus
- Advanced degree a plus
Responsibilities
- Partner with functional leaders to uncover and capture opportunity to improve organizational efficiency
- Develop & maintain Tableau and Excel reporting using Tableau, Tableau Pep, SQL, and Excel
- Leverage SQL to develop tables in enterprise data warehouse
- Proactively identify and make recommendations for enhancements / modifications to business processes, reporting and how the business leverages information
- Develop cross-platform and automated reporting to drive more insightful and automated analysis
- Proactively identify and communicate new or enhancements to existing reports, metrics, and analyses to measure and track business performance
- Become a subject matter expert and make recommendations for proprietary, internally used software to impact tracking of financial information necessary to drive business results
- Develop and maintain technical documentation to describe and memorialize information with respect to systems, reporting or data
- Troubleshoot reporting and process issues, test and work with business to resolve any issues
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
