Senior Strategic Agency Manager, Google Customer Solutions

Google•New York, NY

1d•$134,000 - $196,000

About The Position

Google's line of products and services to our clients never stops growing. The Partnerships Development team is responsible for seeking and exploring new opportunities with Google's partners. Equipped with your business acumen and extensive product knowledge, you are right on the front line of interacting with our partners, and helping them find ways to grow using Google's newest product offerings. Your knowledge of relevant verticals and relationships with key industry players will help shape our great applications and content for products such as YouTube, Google TV and Commerce. The Agency Partnership team is a high-performing team that drives customer success by partnering with a wide range of agency partners. Strategic Agency Managers are sellers who leverage their executive influencing skills to partner with traditional media agencies and increase the value that Google media brings to their agency business and their customers' businesses in order to drive business growth and product adoption for Google. Agency Managers prioritize stakeholder relationships and collaborate with a portfolio of agencies to discover, develop, and execute business growth strategies. In this role, you will focus on influencing budget allocation to increase digital capabilities and strengthening long-term commercial growth partnerships within our agencies, driving scalable business growth and product adoption across the broader portfolio of agency-managed accounts. You will drive alignment on the allocation of the resources for these agencies, to fuel your growth enablement initiatives, collaborating with client strategists and product specialists to deliver mutual business growth to our agencies, their customers, and to Google. Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Requirements

Bachelor's degree or equivalent practical experience.
7 years of experience in business development, partnerships, management consulting, or investment banking, in the consumer electronics, auto, OEMs, telecom, e-commerce/retail, apps, ads, gaming, or technology industries.
Experience working with C-level executives and cross-functionally across all levels of management.
Experience managing agreements or partnerships.

Nice To Haves

Experience in strategically assessing and achieving agency success via business techniques, including effective questioning, objection managing, storytelling and engaged selling.
Experience in managing digital advertising campaigns with a focus on both performance and brand marketing.
Knowledge of agency business models (e.g., digital and traditional), growth and new business acquisition for agencies.
Knowledge of traditional versus online marketing strategy and tactics.
Ability to lead and manage multiple projects with a broad range of internal and external stakeholders simultaneously.
Ability to own a portfolio in a business context, and consistently overachieve goals and business objectives to drive growth.

Responsibilities

Deliver against ambitious quarterly business and product growth objectives. Grow agency business by driving scalable product adoption and growth across a broad portfolio of Agency clients.
Own a portfolio of agencies by thoroughly understanding growth drivers, identifying opportunities for growth, managing risks and building multi-quarter plans for achievement.
Work across levels of agency partners to grow new and existing business consistently, while prioritizing and delivering outstanding business experiences to Google's agency partners.
Collaborate with Large Customer Sales (LCS) counterparts on cross-channel agencies, and align on product priorities with Google Customer Solutions to provide a cohesive experience to our agencies and their clients.
Shape the agency program by being a thought partner for the Agency Lead on initiatives and agency-level planning.