Senior Strategic Account Manager

Afresh•San Francisco, CA

64d

About The Position

Afresh is on a mission to eliminate food waste and make fresh food accessible to all. Our first A.I.-powered solution optimizes ordering, forecasting, and store operations for fresh food departments in brick-and-mortar grocers. With our Fresh Operating System, regional and national grocery retailers have placed $1.6 billion in produce orders across the US and we've helped our partners prevent 34 million pounds of food from going to waste. Working at Afresh represents a one-of-a-kind opportunity to have massive social impact at scale by leveraging uncommonly impactful software – we hope you'll join us! As the Senior Strategic Accounts Manager, you will serve as the General Manager for our company’s most critical assets: the partnerships with one of our largest customers. This is a senior individual contributor role that demands exceptional strategic acumen, political navigation, and financial ownership. You will be responsible for transforming these relationships from vendor-customer to indispensable, long-term partners, ensuring Afresh is central to their mission to revolutionize fresh food operations.

Requirements

8+ years of progressive experience in enterprise sales or strategic account management within a technology company that services legacy industries, with an emphasis on supply chain or retail/grocery related technology or on technology for mission critical parts of your customers’ operations.
5+ years of dedicated experience managing a portfolio of the most strategic accounts, with a proven history of owning multi-eight-figure ARR accounts.
Demonstrated track record of achieving high retention (95%+) and significant expansion within a strategic account base.
Proven ability to understand complex technology solutions and platforms, and a demonstrated track record of using value selling to address the needs of different economic decision makers within an organization.
Exceptional executive presence, proven success in engaging and influencing C-suite leaders across various functions (e.g., Technology, Operations, Merchandising, Finance).
Proven ability to navigate organizational complexity and internal politics to drive cross-functional alignment on behalf of the customer.
Experience in coaching or mentoring sales/account management professionals.
Proven ability to operate with autonomy in a fast paced start-up environment.
Excellent verbal and written communication, presentation, and relationship management skills.
Ability to travel up to 40% to meet the needs of a strategic, geographically dispersed customer portfolio.
BA/BS required.