Senior Strategic Account Manager - Western Region, US

Valmont Industries, Inc. • Omaha, NE

3d

About The Position

The Senior Strategic Account Manager (SSAM) will be responsible for developing trust and long term relationships with a portfolio of major clients and strategically important large customers. The SSAM will oversee the relationships of the company with its most important clients and will be responsible for obtaining and maintaining long term strategic customers by comprehending their requirements to ensure they do not turn to the competition. Responsibilities will include developing strong relationships with national accounts, connecting with key business executives and stakeholders while introducing new opportunities. The SSAM will liaise and collaborate between customers and cross-functional internal teams, especially our sales team to achieve sales growth and ensure the timely and successful delivery of our solutions according to customer needs and improve the entire customer experience. The Senior Strategic Account Manager plays a critical role in building relationships with significant customers. The ideal candidate should ensure account satisfaction and be able to identify new opportunities to increase sales. The Senior Strategic Account Manager's role is to identify customers that generate maximum revenue and profitability. The Senior Strategic Account Managers act as a bridge between Valley and stakeholders on the account’s side. The goal is to contribute in sustaining and growing our business to achieve long-term success.

Requirements

• Preferred Bachelors in Agricultural Economics or Business with 15+ years experience
• Strong agricultural background in fields of business or agronomy, with a minimum 5 years’ experience in Sales/Marketing management within the agricultural equipment sales and/or irrigation business
• Must have the ability to work with people, address problems in a constructive way, be able to deal with conflict, and maintain a positive outlook
• Expertise in managing end-to-end sales development processes involving complex, multi-portfolio, large deals
• As part of the management team, must be able to maintain a working relationship with various parts of the organization
• Excellent human relations skills. Also required: close cooperation, coordination, and communication
• Responsibility, sense of urgency, engagement, ability to work under pressure
• Proven experience and record working with National Accounts with complex purchasing structures
• Experience in sales and providing solutions based on customer needs
• Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
• Excellent organizational skills
• Ability to work independently
• Ability in problem solving and negotiation
• Ability to identify customer needs and exceed client expectations
• Thorough understanding of agriculture is a must. Must be able to demonstrate a track record of successful sales preferably in agribusiness
• Skilled in principles of sales management
• Excellent negotiation, verbal and written communication skills
• Strong business acumen
• English language required
• Willing to travel (50%) within territory on a regular basis

Nice To Haves

• Experience in working with multicultural environment desired
• Knowledge on Microsoft products such as Excel, WinWord, PowerPoint, etc.
• Additional European language desired

Responsibilities

• Manage our western strategic accounts portfolio
• Operate as the lead point of contact for any and all matters specific to account needs including major projects
• Accountable for the overall account satisfaction and client management activities within a group of assigned accounts
• Leading the account planning process, ensuring that account needs and expectations are clearly defined and met
• Preserving and expanding relationships with strategically important accounts and maximizing sales opportunities
• Identify and map strategic account structure focused on decision making
• Monitor competitor activities for the purpose of formulating informed strategies that will reduce business churn and give the business an edge over competition
• Be a facilitator and collaborate with local TMs and internal sales groups to add more value to the proposition to strategic accounts
• Lead solution development efforts that best address account’s needs by coordinating with inter-company personnel, including sales, support, service, and management teams in order to meet the performance objectives and accounts’ expectations
• Gathers data and information, analyzes the data and provides formal reports to VP of Strategic Partnerships for use in informed decision-making and strategy formulation
• Must be able to clearly and concisely communicate back to accounts with regard to any issues or concerns they may have in a satisfactory and comprehensive manner
• Data collection, develop, manage and deploy strategic account management strategies that identify the needs of the account
• Manages and monitors the account sales performance and engages at the consumers’ level in order to increase the levels of engagement with these strategic accounts, ensuring the occurrence of repeat business
• Prepare weekly, monthly, quarterly and annual reports and forecasts to internal and external stakeholders
• Identify and approach new potential strategic customers and establish strong, long-term strategic account relationships
• Develop new business with existing clients and/or identify areas of improvement to exceed sales targets
• Play an integral part in generating new sales that will turn into long-lasting relationships expectations

Benefits

• Healthcare (medical, prescription drugs, dental and vision)
• 401k retirement plan with company match
• Paid time off
• Employer paid life insurance
• Employer paid short-term and long-term disability including maternity leave
• Work Life Support
• Tuition Reimbursement up to $5,250 per year
• Voluntary programs like tobacco cessation, Type 2 diabetes reversal, one-on-one health coaching, mortgage services and more

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees