Senior Strategic Account Manager

Fanatics • Pittsburgh, PA

63d

About The Position

At Fanatics Commerce, we're more than just a leader in licensed sports merchandise - we're a team united by a relentless passion for our fans and a commitment to innovation. We live by our BOLD Leadership principles: We Build Championship Teams , we're Obsessed with Fans , we embrace a Limitless Entrepreneurial Spirit , and we approach every challenge with a Determined and Relentless Mindset . If you're ready to contribute to a dynamic, fast-paced environment that thrives on collaboration and growth, we want you to be part of our team. ROLE OVERVIEW As a Senior Account Manager, you will lead the company's most strategic and high-value accounts, setting the direction for how we grow our business with top-tier partners. You will develop account-specific sales strategies, lead complex negotiations, and create scalable campaigns that drive business impact across leagues and territories. You will also play a key role in shaping the broader sales strategy by guiding and influencing the work of other Account Managers. This role requires strategic thinking, executive-level communication, and deep experience in managing large retail partners or high-profile sports properties.

Requirements

• Bachelor's Degree or equivalent work experience.
• 7+ years of experience in strategic account management or sales, preferably with major retail or licensing partners.
• Demonstrated success in growing high-value accounts and leading complex sales engagements.
• Strong ability to craft and execute strategic plans with measurable business outcomes.
• Executive presence and excellent communication skills, including experience presenting to senior leadership.
• Strong analytical skills with the ability to synthesize data into actionable insights.
• Collaborative leadership style with a proven ability to influence across departments and levels.
• Willingness to travel for key account meetings, events, and strategic presentations.

Nice To Haves

• Passion for sports and experience working within or alongside major sports leagues (NFL, MLB, NBA, NHL, MLS, NCAA) is preferred.

Responsibilities

• Lead strategic planning and sales execution for the company's largest and most complex accounts.
• Serve as the senior relationship manager with key team, league, and retail partner leadership.
• Develop strategic sales roadmaps, promotional calendars, and growth plans tailored to each major account.
• Design and launch campaigns, programs, and sales initiatives to be executed by Account Managers across territories.
• Collaborate with cross-functional partners across merchandising, planning, licensing, and operations to ensure seamless execution and fulfillment.
• Deliver performance recaps, insights, and recommendations directly to senior internal and external stakeholders.
• Lead seasonal business reviews and top-to-top meetings with retail and licensing partners.
• Synthesize market, customer, and POS data to proactively drive business decisions and influence cross-functional partners.
• Identify and recommend replenishment and chase opportunities aligned to market demand and customer needs.
• Partner closely with Sales Operations and Planning to align on forecasts, inventory strategies, and in-season management.
• Provide coaching, guidance, and thought leadership to Account Managers
• Serve as a key contributor to cross-functional initiatives that impact how the business engages and grows its customer base.

Benefits

• We provide a wide range of health, financial, legal, and development assistance, including wellness programs with fitness and weight management partners, paid maternity paternity leave, and infertility treatment.
• Additionally, we offer flexible time off to help you recharge, along with a competitive 401k plan to support your financial future.
• At Fanatics, we're dedicated to supporting you in all aspects of work and life.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level