Senior Strategic Account Executive - ISV

Twilio

7d • Remote

About The Position

Join the team as Twilio’s next Senior Strategic Account Executive on our ISV team!
About the job
This position is needed to support the management and growth of our messaging business with Independent Software Vendors (ISVs) in North America. In this role, you will be directly responsible for the success of Twilio’s messaging business in the ISV segment in North America - supporting the development and growth of existing customers, as well as driving new business processes for prospective customers. Twilio supports some of the largest and fastest growing ISVs in the US and Canada, spanning industries such marketing, business automation, and customer care. Account Executives on the ISV Sales team are experts in the messaging, voice and email space and Twilio’s offerings - and act as key members of our go-to-market teams in developing and optimizing business critical customer engagement use cases with Twilio messaging solutions. This role is highly cross functional, with deep integration with product management, carrier relations, finance, and our go-to-market sales and services teams.

Requirements

• 7-10+ years of combined experience in major account or strategic sales, managing or leading quantitative, highly analytical products or solutions for their customers.
• Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships
• Analytical account development strategy based on using data to find opportunities and prove value
• Demonstrated track record of managing business forecasts and financial models
• Entrepreneurial mindset with appetite to define process and build programs
• Record of delivering market driven results, especially to scale and enterprise customers
• Excellent verbal and written communication skills (English)
• Bachelor’s Degree or equivalent years of experience
• Able to operate as part of a team, in a overlay sales capacity

Nice To Haves

• Deep experience working with telecom companies, including SMS aggregators, carriers, or global communications platforms
• Domain expertise from a highly quantitative industry such as advertising optimization, investment banking, security or commodity trading especially in non-standard segments
• Software, SaaS, CPaas or PaaS experience

Responsibilities

• Cultivate the continued growth of key messaging, voice and email use cases by our strategic ISV customers on the Twilio platform.
• Own highly analytical and consultative sales cycles to retain business in competitive vendor sourcing cycles, expand business into new use cases, and win new ISV messaging customers to the Twilio platform
• Partner cross functionally with services, product, and finance to develop long range account plans.
• Act as the voice of the customer to Twilio’s products t and carrier relations teams.
• Be an active expert in the communications space - staying abreast of key industry initiatives and new capabilities - on behalf of your customers and the wider Twilio go-to-market organization

Benefits

• Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
• This role may be eligible to participate in Twilio’s equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level