Senior State Product Manager - Remote

CSAA Insurance Group, a AAA Insurer • Washington, DC

7d • Remote

About The Position

CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the leading personal lines property and casualty insurance groups in the United States. Here, every employee shapes our mission. We build innovative, human-centered solutions that help AAA members prevent, prepare for, and recover from life's uncertainties. You will join a collaborative, inclusive culture where your strengths have room to grow and your ideas can drive real impact. Step into a role where you can contribute to our shared success through meaningful work. We are actively hiring for a Senior State Product Manager - Remote! Your Role: Senior State Product Managers play a key role in driving profitable growth and stability across multiple states. The role leads cross-functional teams, builds strong partnerships, and is responsible for the Personal Lines P&L for a defined region (NY, CT, NJ). This position calls for a strategic, collaborative leader who can navigate complexity, strengthen relationships, and drive growth through data-informed, people-centered decision-making, supported by strong insurance and business expertise.

Requirements

• BA/BS or equivalent combination of education and experience
• 10+ years of related work experience with typically 5+ years managing personal lines insurance products and pricing in varied and complex markets in the P&C insurance industry
• 5+ years managing people
• 3+ years of experience leading product management teams (or other related functions)
• People leadership and actively shaping company culture
• Demonstrated track record of using data to inspire action
• Product management experience for medium to large business accounts
• Strong business knowledge and consultative, results-focused approach
• Excellent analytical, interpersonal, and communication skills
• Solid knowledge of P&C insurance products, pricing, and product management
• Ability to drive collaboration and teamwork across functions
• Expert negotiation and influencing skills
• Advanced research, statistical, and analytical skills
• Knowledge of change management concepts and practices

Nice To Haves

• MBA strongly preferred
• CPCU certification
• Actuarial designation (ACAS, FCAS)
• Creates a collaborative, inclusive and psychologically safe environment, demonstrating authenticity and fostering trust to inspire and empower team members and colleagues
• Actively shapes our company culture through words and actions (e.g., supporting employee resource groups, mentoring employees, volunteering, joining cross-functional projects, encouraging team member involvement in these activities)
• Champions our cultural norms (e.g., willing to have cameras when it matters: interviewing candidates, building relationships with team members, etc.)
• Translates our enterprise strategy and priorities for their team members to connect to the bigger picture
• Demonstrates a company ownership mindset, thinking beyond boundaries of their own area
• Travels as needed for role, including enterprise meetings, divisional / team meetings, and other in-person meetings
• Fulfills business needs, which may include investing extra time, helping other teams, etc

Responsibilities

• Strategically lead territory, including steering a portfolio, aligning teams, and making decisions that impact markets (this includes partnering cross functionally to manage the levers that impact business results ex: pricing, underwriting, and distribution strategy).
• Lead a team of professionals that's empowered and accountable for anticipating needs and providing accurate and timely information
• Drive strategy and advocate for state-specific needs, demonstrating a deep understanding of compliance and CSAA and Club objectives
• Develop and implement strategies to achieve personal lines budgets and serve membership needs
• Develop budget and create strategies to achieve it, demonstrating strong business knowledge and understanding
• Be the voice of results and use data to inspire others to take action in support of profitable growth
• Build and maintain productive relationships with key partners including internal teams, distribution partners, and regulatory bodies. This includes establishing credibility, exerting influence, and using data to inspire action.
• Partner cross-functionally to deliver competitive products and launch new ones, playing a key role in product lifecycle strategy
• Support mutually beneficial, productive distribution partner relationships, including a productive product feedback loop
• Proactively build relationships with DOIs to ensure successful product filings
• Understand rate changes, loss trends, and regulatory shifts. Stay informed about emerging industry shifts and regulatory developments

Benefits

• We offer a total compensation package, annual bonus eligibility for most roles, 401(k) with a company match, and so much more!
• Career Growth: We believe in growth for everyone. Here at CSAA IG, leaders and mentors partner with employees to align interests, unlock development opportunities, and support long‑term success.
• Flexible Workplace: We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex roles, working primarily from home, often with the flexibility to work from various locations including CSAA offices. Our flexible workplace empowers you to balance remote work with intentional in‑person moments that deepen connection and collaboration.
• Inclusion and Belonging: An inclusive and welcoming workplace is the cornerstone of our success. By fostering an environment where people feel valued and heard, we deepen our ability to understand and meet the unique needs of our members. This strengthens innovation and enhances our products and services, giving us a competitive edge in the market.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level