Senior Staff Visual Designer

Crowe•Grand Rapids, MI

1d•$74,100 - $147,800•Hybrid

About The Position

We are seeking a Senior Staff Visual Designer to drive end-to-end customer experience cohesion across our go-to-market (GTM) ecosystem while accelerating adoption of human-centered design across both the market and our clients. This role sits within our Human-Centered Design (HCD) team and partners closely with design leadership to translate strategic vision into high-quality, scalable visual and interaction outcomes. Operating across internal teams and client engagements , this designer will help organizations undergoing large-scale digital transformation bring HCD to life through tangible, compelling, and production-ready design. This is a hybrid role: strategic collaborator, visual craft leader, hands-on producer, and adoption driver . Why This Role Matters As our clients and business invest in large-scale digital transformation, success depends on more than strategy—it requires clear, consistent, and compelling execution that teams can adopt and scale. This role will: Accelerate strategy-to-execution cycles Ensure CX consistency across all touchpoints Elevate the quality of client-facing deliverables Drive adoption of HCD principles through execution Strengthen the visual articulation of transformation initiatives By partnering closely with design leadership, this role ensures that HCD vision is realized consistently and effectively in market and in practice .

Requirements

Proven ability to execute and scale visual design across complex, multi-touchpoint experiences
Proficiency in pr epping outputs for both digital and print when necessary
Experience translating established HCD or design strategy into high-quality, production-ready outputs
Track record of collaborating with design leadership and cross-functional partners to deliver cohesive outcomes
Experience influencing stakeholders and/or clients through clear, compelling design work
Experience working within or alongside large-scale digital transformation efforts , enterprise environments, or client-service models
Strong portfolio demonstrating both strategic alignment and hands-on execution
Experience contributing to design systems, visual standards, or reusable patterns
High level of craft in typography, layout, color, and interaction design , including presentation-quality deliverables
Ability to move fluidly between conceptual thinking and detailed production work
We expect the candidate to uphold Crowe’s values of Care, Trust, Courage, and Stewardship.
These values define who we are. We expect all of our people to act ethically and with integrity at all times.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Nice To Haves

Experience in consulting, agencies, or client-facing environments
Background in go-to-market, growth, or product launch initiatives
Strong storytelling and presentation skills
Experience supporting adoption of design practices across organizations
Key Traits Highly execution-oriented with strong design judgment
Proficient designing across different tools and mediums
Collaborative and low-ego , with a partnership mindset
Influential through craft rather than authority
Systems thinker with strong attention to detail
Comfortable operating across internal and client environments

Responsibilities

Enable Adoption Through Design Create clear, high-quality design artifacts that make HCD actionable for product, engineering, and business teams
Support clients in operationalizing design during digital transformation efforts
Use visual design to reduce ambiguity, increase alignment, and accelerate decision-making
Contribute to reusable patterns and systems that support adoption at scale
Partner with Design Leadership Collaborate closely with design leadership to interpret and execute on strategic direction
Provide feedback and perspective to strengthen outcomes without owning overarching vision
Help scale design quality and consistency across multiple workstreams and engagements
Bridge Strategy, Execution, and Client Delivery Partner with HCD, product, marketing, and engineering to bring concepts to life
Lead the creation of client-facing deliverables (presentations, prototypes, frameworks, UI concepts) with a high bar for clarity and polish
Communicate design rationale effectively to internal stakeholders and clients
Ensure strategic intent is preserved from concept through delivery
Hands-on Visual & Production Design Contribute directly to high-quality design production across digital products and GTM assets
Support launches with refined UI, interaction details, and presentation-ready materials
Ensure pixel-perfect execution across platforms and channels

Benefits

Your exceptional people experience starts here.
At Crowe, we know that great people are what makes a great firm.
We care about our people and offer employees a comprehensive total rewards package.
We will nurture your talent in an inclusive culture that values diversity.
You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations.

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