Senior Staff Software Engineer

Findhelp, A Public Benefit Corporation•Madison, WI

5h•$146,400 - $183,000•Onsite

About The Position

We’re changing the way people connect to social care. At Findhelp, we’ve built a comprehensive platform of products and services that make it easy for you to connect people to resources, follow them on their journey, and track your impact in a fast and reliable way. Our industry-leading social care network includes more than half a million local, state, and national programs that serve every ZIP Code in the country, from rural areas to major metropolitan centers. Findhelp is headquartered in Austin, Texas and has been enabling healthcare, government, education, and other organizations to connect people with the social care resources that serve them, with privacy and security, since 2010. Job Overview: As a Senior Staff Software Engineer at findhelp, you will play a pivotal role in expanding our platform that seamlessly integrates our nationwide system of social-services. Serving on a cross-functional development team, you'll collaborate closely with various teams and departments to ensure the delivery of top-tier products for our users. Our engineering culture encourages every developer to harness AI, from accelerating workflows to creating novel user experiences that improve access to social care. You will lead engineering efforts through a combination of a positive attitude, exemplary work ethic, and significant contributions to both the technical and cultural facets of engineering, all underpinned by a deep understanding of user impact. You will be able to consistently level up more junior engineers and the company in your own unique way.

Requirements

8+ years working as a professional software developer
Experience architecting a feature to widen the impact for long term success
Excellent technical writing and communication skills
Experience writing technical designs and breaking down complex features to consistently deliver value
Experience in Python and ReactJS preferred
Comfortable working independently in a complex Python codebase
Comfortable scaling up on Python if you haven’t worked on it before
Interested in mentoring others and fostering individual growth
Good understanding of SQL, ORMs, and non-relational databases
Ability to follow through on commitments
Ability to communicate technical needs and solutions to product partners
Working knowledge of large language models (LLMs), prompt engineering techniques, and emerging agentic AI patterns.
Familiarity with AI-assisted development tools (e.g., GitHub Copilot, Cursor, Windsurf) and a willingness to incorporate them into daily workflows.

Nice To Haves

GCP experience, but other cloud experience welcome
Understanding of web performance strategies and metrics
Experience with or a strong understanding of microservices

Responsibilities

Someone who works to understand the user’s story to design intuitive experiences
Own work from inception to delivery, and beyond
Refactor legacy code as you create new features
Mentor other engineers and foster their growth
Work within a team and across teams to accomplish our mission of helping others
Consistently write quality code with the end user in mind
Architect for robustness, extensibility, scale, sustainability, and security
Provide quality feedback in code reviews and willing to pair on coding tasks
Explore, integrate, and innovate with AI to better serve our communities and scale our impact.