Senior Staff Software Engineer, Automation (Tech Lead) — Veza

ServiceNow•Santa Clara, CA

1d•Hybrid

About The Position

We are looking for a passionate and experienced Automation Engineering Tech Lead to own and elevate Veza's test engineering practice. This is a high-impact role at the intersection of engineering excellence and product quality, you will set the automation strategy, build and scale the tooling and frameworks that underpin Veza's CI/CD pipeline, and embed a culture of quality across every engineering team. This is not a QA role. This is a senior engineering leadership position for someone who thinks deeply about software quality as a systems problem, uses AI to accelerate and enhance testing, and has the technical credibility to influence how Veza's entire engineering organization builds and ships software. You will operate with startup-level ownership and velocity, backed by the scale and resources of ServiceNow.

Requirements

12+ years of software engineering experience with a strong focus on test automation, quality engineering, or developer tooling.
Proven track record defining and executing automation strategy across a multi-team engineering organization.
Strong proficiency in Go or Python - comfortable writing production-quality automation code, not just scripts.
Deep experience building and scaling test automation frameworks across API, UI, and integration layers.
Hands-on experience with CI/CD systems - Jenkins, GitHub Actions, CircleCI, or equivalent.
Experience with AWS and cloud-native infrastructure.
Solid understanding of distributed systems and microservices — able to reason about failure modes and test strategies at system scale.
Experience using AI/ML tools to enhance test automation — including test generation, anomaly detection, or intelligent test selection.
Demonstrated ability to drive technical strategy and influence engineering culture without direct management authority.
Strong communication skills - able to translate quality metrics into narratives that resonate with engineering leadership.
Experience mentoring engineers and building automation capability across teams.

Nice To Haves

Experience with large-scale SaaS platforms and the unique quality challenges they present.
Familiarity with Kubernetes and cloud-native environments.
Experience with performance, load, or security testing automation.
Exposure to identity, access management, or security systems.
Experience evaluating or rolling out AI-powered testing tools.

Responsibilities

Own Veza's automation and test engineering roadmap - defining strategy, standards, and best practices across the engineering organization.
Evaluate and bring in best-of-breed tools and frameworks, staying ahead of emerging trends in test automation, AI-assisted testing, and quality engineering.
Define and track quality and pipeline metrics - test coverage, flakiness rates, build reliability, and release velocity - and use data to drive continuous improvement.
Mentor engineers across teams, building automation literacy and promoting a strong quality culture organization-wide.
Design, build, and scale test automation frameworks spanning API, UI, integration, and end-to-end testing.
Leverage AI/ML tools to accelerate test generation, improve coverage, detect anomalies, and reduce manual testing overhead.
Own and improve Veza's CI/CD pipeline - driving automation at every stage from code commit to production release.
Lead root cause analysis on test failures and production issues, building automated solutions that prevent recurrence.
Partner with engineering teams to embed automation natively into development workflows - shifting quality left rather than bolting it on at the end.
Be very comfortable defining strategy as well as writing code and know when to do each.
Define and continuously improve Veza's release process - reducing friction, increasing confidence, and enabling teams to ship faster with fewer manual gates.
Establish pipeline health metrics and SLAs, ensuring CI/CD infrastructure is reliable, observable, and scalable as the platform grows.