Senior Staff Engineer Store/Digital

Papa Johns•Atlanta, GA

About The Position

What’s Unique About You Is What Makes Us Better! Diversity is our strength and competitive advantage. Bring your flavor to the Papa John's team today! Job Summary The Senior Staff Engineer provides technical expertise and helps set architectural direction for the organization. This role works with teams to drive outcomes and support the engineering ecosystem. The Senior Staff Engineer works independently, mentors other engineers, influences technical decisions, and helps set engineering standards for quality, reliability, and scalability. The role is hands-on and focuses on building systems and orchestration frameworks that improve engineering across the enterprise. Everybody loves pizza, which means they also love the people who are behind the scenes working to deliver it. This is complex and challenging work – but let’s face it – it’s also pizza! If you want a fulfilling career with a company that’s always moving forward, we’re the right place. Papa John's is a Federal Contract employer who participates in E-Verify to confirm employment eligibility for each new team member. For more information please view the following PDFs: E-Verify Poster (English) - Right to Work Poster (English) - E-Verify Poster (Spanish) - Right to Work Poster (Spanish) Papa John's is an Affirmative Action and Equal Opportunity Employer. For more information please click on the following PDF. See terms & conditions for site use. At Papa John's, we LOVE pizza. It brings people together and brings out the best in all of us. Just like our ingredients and toppings, we combine in unique ways to deliver a truly tantalizing result. Here, you're a valued team member right from the start. We want you to contribute your best ideas, collaborate and keep building your skills.

Responsibilities

Architect and design enterprise-level systems and orchestration standards that support organizational-scale needs.
Shape and influence the technical vision and long-term architectural direction at both the team and organization levels.
Ensure technical decisions align with business goals, system constraints, and long-term strategic priorities.
Identify and resolve architectural gaps, inefficiencies, fragmentation, or duplicated efforts across the organization.
Evaluate emerging technologies and patterns and guide their strategic adoption across the enterprise when appropriate.
Contribute directly to design, implementation, performance optimization, and code reviews.
Develop high-quality, maintainable, and scalable technical components or frameworks.
Establish and drive engineering excellence across all departments, focusing on reliability, resiliency, and system health.
Lead debugging and root-cause analysis for complex, multi-platform technical issues.
Partner with executive leadership, product, design, and other business units to shape organizational strategy, system boundaries, and solution approaches.
Serve as a primary technical advisor during high-level planning, breakdown, and scoping.
Communicate enterprise strategies, complex concepts, and decision trade-offs clearly to both technical and executive stakeholders.
Mentor and guide Staff and senior engineers, helping them grow in architecture, design, and system ownership.
Provide technical feedback and thought leadership that elevates engineering craft across the organization.
Promote experimentation, learning, and continuous improvement.
Champion service-level goals (SLIs/SLOs) and drive system reliability through design principles and operational best practices.
Identify risks early and propose actionable solutions.
Define and enforce standards around testing, observability, performance, documentation, and maintainability.