Senior Staff Assistant
Rochester Institute of Technology•Rochester, NY
37d
About The Position
Work directly with academic departments, academic advisors, students and parents regarding student records and matters related to enrollment, academic standing, test/transfer credit and academic transcript request/delivery. Collaborate with faculty and staff members regarding changes and/or updates to student records. Respond to telephone and walk-in inquiries concerning University policies, procedures and the Student Information System.
Requirements
- High School diploma
- Strong computer skills and proficiency with internet applications and MS Office
- Must possess good written and oral communication skills; strong customer service orientation; as well as a demonstrated ability to work collaboratively with others.
- Must work independently with minimal supervision and exercise professional judgment in carryingout all assigned responsibilities.
- Ability to prioritize work and a strong commitment to teamwork are key.
- Must be able to build and maintain key relationships with a wide-rage of academic and/or otherstudent service departments.
- Preference will be given to individuals who possess a working knowledge of sign language, or who have a willingness to learn.
- Candidates must be eligible to work in the United States.
Nice To Haves
- AAS degree or some college preferred, as well as one to two years related experience.
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What This Job Offers
Job Type
Full-time
Industry
Educational Services
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
